Summary
Overview
Work History
Education
Skills
References
Timeline
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Sarah Gibson

Winter Park,FL

Summary

Dynamic professional with extensive experience in customer service and food safety at Outback Steakhouse. Proven track record of enhancing guest experiences through effective communication and meticulous attention to detail. Expertise in medication administration and assistance with activities of daily living, ensuring compliance with health regulations while fostering a compassionate environment.

Overview

2026
2026
years of professional experience

Work History

Host,maitance, Dishwasher

Outback Steakhouse
Altamonte Springs, FL
07.2020 - Current
  • Consistently upheld cleanliness, organization, and presentation standards within dining room.
  • Monitored and recorded reservations along with wait times.
  • Accommodated guests with children and special needs to promote comfortable dining experience.
  • Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
  • Answered customers' questions about hours, seating, current wait time, and other information.
  • Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
  • Operated industrial dishwashers to clean plates, glasses, silverware, and cooking utensils.
  • Disposed of glassware that had been broken or chipped according to safety procedures.
  • Stocked service areas with clean plates, bowls, cups, and other items as needed.
  • Followed all safety guidelines while handling sharp objects like knives or forks.
  • Removed garbage and trash to designated disposal areas in accordance with health regulations.
  • Checked temperatures of dishwashing machines to ensure proper functioning.
  • Cleaned bathrooms, replenishing supplies such as soap, toilet tissue and paper towels.
  • Completed day-to-day duties accurately and efficiently.

Care Giver/Resident Assistant/ Front Desk Clerk

Benton House of Oviedo
Oviedo, FL
11.2023 - 12.2024
  • Administered prescribed medications on a timely basis following care plan instructions.
  • Aided in completion of all ADLs, comprising bathing, dressing, toileting, transferring, eating.
  • Facilitated participation of residents in activities by providing assistance with mobility.
  • Engaged residents and families during large events to foster community involvement.
  • Delivered housekeeping and laundry services to maintain clean, welcoming environments.
  • Fostered an environment of companionship, encouragement, and empathetic listening
  • Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Completed routine maintenance and repair.
  • Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
  • Recognized by management for providing exceptional customer service.
  • take payments and put them in the computer for the correct room

Sarah Home Health Aid Services

Self Employed Services
Oviedo, FL
08.2013 - 12.2024
  • Provided emotional support to clients during difficult times.
  • Respected the rights of each individual client while maintaining confidentiality of all personal information.
  • Prepared meals according to dietary requirements and assisted with feeding when necessary.
  • Assisted clients with daily living activities such as bathing, dressing, and grooming.
  • Developed plans for respite care when needed based on availability of family members or other caregivers.
  • Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
  • Helped maintain the safety of the client's environment by removing hazards such as rugs or furniture that could cause falls.
  • Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
  • Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
  • Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.
  • Ensured compliance with all applicable laws, regulations and standards governing home health care services.

Sales Associate

Shoe Dept. Encore
Oviedo, FL
08.2018 - 08.2022
  • Helped customers find specific products, answered questions, and offered product advice.
  • Answered incoming telephone calls to provide store products and service information.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Collected payments and provided accurate change.
  • I worked with fellow sales team members to achieve group targets.
  • Arranged new merchandise with signage and appealing displays encourages customer sales and moves overstock items.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Maintained knowledge of current promotions, changed guidelines, payment policies, and security practices.

Cashier/Retail Store Associate

Dollar Tree
Oviedo, FL
08.2019 - 08.2022
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Followed company security procedures for handling large sums of money.
  • Performed other duties as assigned by management.
  • Stocked shelves with merchandise when needed.
  • Collected payments and provided accurate change.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.

Server/Bartender

Oyster bar of Oviedo
Oviedo, FL
02.2021 - 03.2022
  • Prepared alcoholic and non-alcoholic beverages according to recipe standards.
  • Checked identification cards for proof of age prior to serving alcohol beverages.
  • Kept track of all orders made by customers and communicated them promptly to kitchen staff.
  • Maintained inventory of liquor, beer, wine, and other beverage items.
  • Provided drink suggestions to customers based on their preferences.
  • Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
  • Greeted customers and provided excellent customer service.
  • Processed payments accurately and efficiently with POS system.
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment.
  • Stocked ice bins and coolers as needed throughout shift.
  • Managed cash drawer at the end of each shift ensuring accuracy of funds received.
  • Recommended food and drinks to patrons based on preference, pairings, and special promotions.
  • Kept track of bar tabs and transferred open tabs to dining area for wait staff.
  • Completed regular bar inventories and daily requisition sheets.

Caregiver

Nurse Next Door
Raleigh, NC
  • Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.
  • Respected the rights of each individual client while maintaining confidentiality of all personal information.
  • Assisted elderly clients with activities of daily living, such as bathing, dressing and grooming.
  • Accompanied clients to social events such as movies or plays.
  • Participated in team meetings regarding client progress or concerns raised by family members.
  • Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
  • Prepared meals according to dietary requirements and assisted with feeding when necessary.
  • Monitored vital signs, including blood pressure, temperature and pulse rate.
  • Assisted all ADLs

Dishwasher

Chili's Restaurant
Garner, NC
  • Removed garbage and trash to designated disposal areas in accordance with health regulations.
  • Checked temperatures of dishwashing machines to ensure proper functioning.
  • Followed all safety guidelines while handling sharp objects like knives or forks.
  • Loaded dirty dishes into the dishwasher racks and unloaded clean dishes from the washer onto carts or shelves.
  • Ensured that workstations were kept neat and tidy throughout the shift.
  • Replenished soap dispensers with detergent when necessary.
  • Inspected all returned dishes for cleanliness before restocking them on shelves.
  • Disposed of glassware that had been broken or chipped according to safety procedures.
  • Scrubbed pots, pans and trays by hand or cleaned using industrial washing machine.
  • Maintained assigned areas to keep organized and clean by mopping floor.

Education

High School Diploma -

Hagerty High School
Oviedo, FL
05-2018

Skills

  • Customer service
  • Food safety
  • Medication administration
  • Timely communication
  • POS system operation
  • Meal preparation
  • ADLs assistance
  • Confidentiality adherence
  • housekeeping
  • Attention to detail
  • Rapid problem solver
  • Restocking skills
  • organizational skills
  • Childcare and development
  • Event and activity planning
  • motivated learner
  • Reservation management
  • high-volume dishwasher
  • customer relations and services
  • Chemical use
  • Dishwasher operations
  • Dining area cleanliness
  • Positive attitude
  • Team collaboration
  • Rapid problem solver
  • safety and compliance
  • homework help
  • etc

References

References available upon request.

Timeline

Care Giver/Resident Assistant/ Front Desk Clerk

Benton House of Oviedo
11.2023 - 12.2024

Server/Bartender

Oyster bar of Oviedo
02.2021 - 03.2022

Host,maitance, Dishwasher

Outback Steakhouse
07.2020 - Current

Cashier/Retail Store Associate

Dollar Tree
08.2019 - 08.2022

Sales Associate

Shoe Dept. Encore
08.2018 - 08.2022

Sarah Home Health Aid Services

Self Employed Services
08.2013 - 12.2024

Caregiver

Nurse Next Door

Dishwasher

Chili's Restaurant

High School Diploma -

Hagerty High School
Sarah Gibson