Summary
Overview
Work History
Education
Skills
Timeline
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Sarah Gilbert

Licensed Practical Nurse
Gilbert,AZ

Summary

Accomplished LPN with a proven track record at Banner Healthcare, adept in compassionate care and teamwork. Excelled in streamlining processes to enhance patient outcomes and satisfaction. Skilled in problem-solving and adaptability, successfully managing multiple priorities in fast-paced environments. Demonstrated excellence in clinical skills and patient education, significantly contributing to quality improvement initiatives.

Overview

13
13
years of professional experience

Work History

LPN

Banner Healthcare
05.2020 - 04.2022
  • Process all Notice of Action (NOA) and Notices of Non-Medical Coverage (NOMNC) for services accurately and in a timely manner.
  • Reviewing all denials for eligibility, expiration date, accuracy and completeness.
  • Writing all member information in approved NOA/NOMNC templates to meet regulatory requirements.
  • Working cooperatively with both internal and external customers in assisting members and providers with referral related issues.
  • Prioritizing data from multiple sources to provide quality care and support in fast paced environment.
  • Interacting with staff at all levels throughout the organization to provide people-centered, service excellence and results-oriented care.

LPN Case Manager

Gilbert Center For Family Medicine
04.2019 - 01.2020
  • Served as a liaison between patients, families, and healthcare providers to ensure clear communication of treatment plan.
  • Conducted comprehensive assessments and reassessments of patient needs, adjusting care plans as necessary to optimize health outcomes.
  • Enhanced patient satisfaction through consistent communication with patients, families, and healthcare providers.
  • Advocated on behalf of patients to ensure they received appropriate resources, support, and access to necessary services.
  • Monitored patient health conditions to report changes to assigned physician.
  • Provided patient education on health care issues and prescribed medications.
  • Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.


LPN Office Nurse

Cigna Medical Group
02.2009 - 11.2018
  • Contributed to ongoing quality improvement initiatives within the practice by offering insights based on clinical expertise and patient feedback analysis.
  • Prepared and administered vaccines and medications, collected vital signs, performed EKG's, and other patient care tasks to assist physician with examinations and procedures.
  • Taking blood samples and other specimens from patients for laboratory testing.
  • Assisted with minor surgical procedures, ensuring proper sterilization techniques and adherence to safety protocols.
  • Assisted in maintaining a clean and organized office environment by performing housekeeping tasks such as disposing of biohazardous waste, sanitizing exam rooms, and restocking supplies as needed.
  • Managed inventory of medical supplies within the office, ensuring adequate stock levels while minimizing waste through effective organization strategies.
  • Provided health education to patients on various topics such as medication management, disease prevention, and self-care strategies.
  • Coordinated referrals to specialists when necessary, ensuring seamless transitions of care for patients within the healthcare system.
  • Completed paperwork and prior authorizations and scheduled appointments for patients.
  • Developed strong rapport with patients and their families, fostering trust and open communication during sensitive medical situations.
  • Demonstrated adaptability by efficiently managing unexpected changes in schedules or staffing situations without compromising patient care quality or timeliness of services rendered.

Education

LPN - Practical Nursing

Platt College
Lawton
05.2001 -

US ARMY
Fort Sill, OK
1998

High School Diploma -

Dobson High School
Mesa, AZ
05.2001 -

Skills

    Compassionate Care

    Teamwork and Collaboration

    Problem-solving abilities

    Adaptable and Flexible

Timeline

LPN

Banner Healthcare
05.2020 - 04.2022

LPN Case Manager

Gilbert Center For Family Medicine
04.2019 - 01.2020

LPN Office Nurse

Cigna Medical Group
02.2009 - 11.2018

LPN - Practical Nursing

Platt College
05.2001 -

High School Diploma -

Dobson High School
05.2001 -

US ARMY

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Sarah GilbertLicensed Practical Nurse