Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sarah Gill

Albany,GA

Summary

Dynamic and dependable professional with a proven track record at Southern Tire Mart, excelling in customer service and problem-solving. Adept at multitasking and maintaining organization, I effectively coordinated service calls and ensured accurate billing, contributing to operational efficiency and client satisfaction. Strong communicator with excellent computer skills.

Overview

16
16
years of professional experience

Work History

Service Admin

Southern Tire Mart at Pilot
01.2022 - Current

Responsible for accepting and coordinating service calls, maintaining correct billing to national tire accounts, house accounts and cash accounts.

Responsible for the ordering of office supplies, and keeping track of so solid to let manager know when those need to be ordered.

Delivery Driver

Worldwide Equipment
12.2018 - 01.2022
  • Delivered packages efficiently while adhering to safety protocols and company policies.
  • Maintained accurate delivery logs and documentation for tracking purposes.
  • Inspected vehicles and completed routine maintenance checks to ensure operational readiness.
  • Collaborated with warehouse staff to optimize loading processes for timely deliveries.
  • Monitored inventory levels, reporting discrepancies to management for resolution.

Close Captionist

Hamilton Relay Telecommunications
09.2015 - 09.2018
  • Transcribed spoken dialogue into accurate and clear captions for deaf and hard-of-hearing individuals.
  • Utilized specialized software to ensure real-time text delivery during telecommunications calls.
  • Collaborated with team members to enhance captioning accuracy and responsiveness in high-pressure situations.
  • Adapted quickly to diverse subject matter, maintaining clarity and context in live captioning sessions.

Route Floater

MidGeorgia Courier(MGC)
06.2012 - 09.2014

My responsibilities included helping to break down and sort totes of medical supplies and medications by route and then by stop, helping other drivers to load their delivery vehicles, also filling in if a driver was not able to make it to work.

I drove a delivery van as well as a twenty six foot box truck(that did not require a cdl.

Assistant Store Manager

Family Dollar
03.2010 - 05.2012

Responsible for accepting and coordinating service calls, maintaining correct billing to national tire accounts, house accounts and cash accounts.

Responsible for the ordering of office supplies, and keeping track of so solid to let manager know when those need to be ordered.

Education

GED - General Education Diploma

Albany Technical College
Albany

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Flexible and adaptable
  • Dependable and responsible
  • Multitasking
  • Multitasking Abilities
  • Excellent communication
  • Critical thinking
  • Computer skills
  • Organizational skills
  • Calm under pressure
  • Active listening
  • Organization and time management
  • Decision-making
  • Verbal communication
  • Problem resolution

Timeline

Service Admin

Southern Tire Mart at Pilot
01.2022 - Current

Delivery Driver

Worldwide Equipment
12.2018 - 01.2022

Close Captionist

Hamilton Relay Telecommunications
09.2015 - 09.2018

Route Floater

MidGeorgia Courier(MGC)
06.2012 - 09.2014

Assistant Store Manager

Family Dollar
03.2010 - 05.2012

GED - General Education Diploma

Albany Technical College