Summary
Overview
Work History
Education
Skills
Accomplishments
Software
Timeline
Generic

SARAH GILLENWATER

Salem,Illinois

Summary

Experienced Supervisor leads team members to complete jobs on-time. Assigns tasks, trains employees, and implements company procedures. Excellent communication and listening skills. Provides leadership and vision, driving teams to meet goals.

Offering strong foundation in leadership and team coordination, with passion for learning and developing in supportive environment. Contributes proactive approach to problem-solving and conflict resolution, combined with ability to quickly grasp new concepts and procedures. Ready to use and develop communication and organizational skills in any role.

Quick-thinking Supervisor recognized for success in guiding teams and boosting performance. Practical problem-solver with excellent issue and conflict resolution skills to drive team and organizational success. Highly effective and knowledgeable in process improvement and inventory control.

Developed leadership and team management skills in fast-paced environment, consistently ensuring efficient operations and team cohesion. Adept at problem-solving, conflict resolution, and performance improvement, with focus on achieving organizational goals. Looking to transition into new field while leveraging transferable skills to contribute effectively.

Overview

25
25
years of professional experience

Work History

Coatings Supervisor

Flex N Gate
08.2024 - Current
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
  • Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
  • Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
  • Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
  • Boosted team morale and performance, organizing regular training sessions and motivational meetings.

Assembly Supervisor

Flex N Gate
06.2023 - 08.2024
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
  • Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
  • Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
  • Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
  • Fostered culture of continuous improvement, encouraging team to suggest and implement process enhancements.

Supervisor

North American Lighting
07.2018 - 12.2022
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows
  • Created successful work schedules for each team member to maintain deadlines and fully staff shifts
  • Supported safety officer to enforce regulations, laws, and established policies throughout operational stages
  • Repaired equipment to keep jobs moving smoothly, informing the maintenance department of major machinery failures
  • Developed training, task, and process guidelines and communicate clear and concise directions to employees
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts
  • Maintained compliance with company policies, objectives, and communication goals
  • Utilized standard operating procedures, effective crew resource management, communication, and procedures specified in the company operation manual
  • Set the overall vision and provided team leadership
  • Interviewed, hired, and trained new employees for production positions
  • Evaluated employee performance and coached and trained to improve weak areas
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
  • Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
  • Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
  • Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
  • Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
  • Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
  • Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
  • Developed comprehensive training program for new hires, significantly reducing learning curve and integrating them into team quickly.
  • Worked with specialized teams to accomplish all objectives and achieve goals.
  • Resolved conflicts between staff and customers swiftly and professionally.
  • Stepped up during foreman's absence to answer questions and delegate project tasks to employees.

Team Leader

North American Lighting
03.2017 - 07.2018
  • Mentored and guided employees to foster proper completion of assigned duties
  • Identified stock imperfections, assigned grades and noted production concerns based on regular inspections
  • Facilitated training for associates through daily coaching and regular performance appraisals
  • Established open and professional relationships with team members to achieve quick resolutions for various issues
  • Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.

Production Control Planner

North American Lighting
08.2015 - 03.2017
  • Worked directly with production personnel to resolve production scheduling issues and conflicts
  • Employed accurate forecasting to increase efficiency and reduce waste
  • Presented updated order and production status reports to sales staff and management
  • Reviewed inventory stock and reordered to maintain supplies for production
  • Implemented lean manufacturing practices to minimize downtime and improve overall productivity levels in the facility.
  • Coordinated material procurement efforts, ensuring on-time availability of components for uninterrupted production cycles.
  • Developed production schedules according to deadlines for existing orders and sales forecasting.
  • Worked directly with production personnel to resolve production scheduling issues and conflicts.
  • Planned and established production schedules and optimized control levels for diversified manufacturing operations.
  • Developed, released and monitored daily schedules to foster on-time completion of finished products.
  • Reviewed inventories, tracked production statuses and ordered materials to foster consistent availability and production schedule adherence.
  • Engaged in both long and short-term project planning, strategizing for on-time, high-quality deliverables.
  • Created production forecasting plans utilizing Excel spreadsheet tools and input from production and management teams.
  • Conducted regular reviews of demand forecasts, adjusting production schedules as needed to maintain optimal inventory levels without compromising customer service standards.

Material Handler

North American Lighting
01.2014 - 03.2017
  • Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility
  • Alerted supervisors and coworkers of hazards and other issues for quick resolutions
  • Monitored production schedule to keep proper amount of inventory on hand

Cycle Counter

North American Lighting
02.2014 - 03.2015
  • Collected and disposed of damaged or out of date products in line with established procedures
  • Completed daily cycle counts of products, components and raw materials
  • Recommended products that meet customer needs, emphasizing quality and usefulness
  • Maintained stock and replenished workstation products
  • Improved inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
  • Ensured product availability for customers by maintaining optimal stock levels across various departments.
  • Conducted physical inventories, verifying quantities against system records and adjusting as necessary.
  • Assisted in training new team members on cycle counting procedures and best practices, ensuring consistent and accurate inventory management across the organization.

Operator

North American Lighting
01.2010 - 12.2012
  • Kept accurate records of defective units or products
  • Fed raw materials into machines
  • Assembled products according to changing daily work orders and specific customer needs
  • Maintained organized work area by cleaning and removing hazards
  • Inspected finished products for quality and adherence to customer specifications
  • Examined incoming materials and compared to documentation for accuracy and quality
  • Made sure that products were produced on time and are of good quality

Operator

Schutt Sports
02.2009 - 11.2009
  • Set up machines to start production cycles and controlled machine settings
  • Inspected machine parts with measuring tools
  • Kept accurate records of defective units or products
  • Fed raw materials into machines

Manager

McDonalds
02.2000 - 02.2009
  • As I held position as an overnight manager
  • The job consisted of watching all employees and oversee job responsibilities
  • Oversaw counting of money and doing deposits
  • Responsible for making out schedules for all employees
  • Did inventory, as this meant counting everything in the store daily
  • Once counted I was responsible for ordering what was needed to run the store
  • Responsible for giving breaks out to all the employees
  • Reviewed performance data to monitor and measure productivity, goal progress, and activity levels
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.

Education

Associates - Business Management

Kaskaskia College
Centralia, IL
01.2015

No Degree - CNA

Kaskaskia College
Centralia, IL
03.2009

GED - undefined

Kaskaskia College
Centralia, IL
02.2006

Southern New Hampshire University
Hooksett, NH

Skills

  • COMPUTER SKILLS
  • Performance improvement
  • Daily workflow improvement
  • Employee Evaluation
  • Cash Handling
  • Problem-Solving
  • Decision Making
  • Attention to Detail
  • Critical Thinking
  • Written Communication
  • Training and mentoring
  • Goal oriented
  • Staff management
  • Customer service
  • Attention to detail
  • Employee motivation
  • Decision-making
  • Complex Problem-solving
  • Strategic planning
  • Inventory control
  • Staff development
  • Staff discipline
  • Analytical thinking
  • Process improvement
  • Policy enforcement
  • Project planning
  • Schedule development
  • Public speaking
  • Priority management
  • Conflict resolution
  • Inventory oversight
  • Verbal and written communication
  • Safety protocols
  • Coaching and mentoring
  • Policy and procedure development
  • Quality control
  • Documentation and reporting
  • Problem-solving
  • Multitasking Abilities
  • Time management
  • Organizational skills
  • Active listening
  • Professionalism
  • Reliability
  • Self motivation
  • Adaptability
  • Task prioritization
  • Idea development and brainstorming
  • Written communication

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • I created a cart to improve training and was able to make rate in three days. The training cart is fully functional and is completely virtual with the ability to identify with the new younger crew that is coming in.

Software

  • Microsoft
  • 01.2001 -01.2010
  • I attended Kaskaskia College and took the classes for, Office in2007
  • Windows XP Professional
  • Outlook
  • Plex
  • Demand Caster
  • Internet
  • Apple's Mac OS
  • Kronos
  • Mach2

Timeline

Coatings Supervisor

Flex N Gate
08.2024 - Current

Assembly Supervisor

Flex N Gate
06.2023 - 08.2024

Supervisor

North American Lighting
07.2018 - 12.2022

Team Leader

North American Lighting
03.2017 - 07.2018

Production Control Planner

North American Lighting
08.2015 - 03.2017

Cycle Counter

North American Lighting
02.2014 - 03.2015

Material Handler

North American Lighting
01.2014 - 03.2017

Operator

North American Lighting
01.2010 - 12.2012

Operator

Schutt Sports
02.2009 - 11.2009

Manager

McDonalds
02.2000 - 02.2009

No Degree - CNA

Kaskaskia College

GED - undefined

Kaskaskia College

Associates - Business Management

Kaskaskia College

Southern New Hampshire University

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SARAH GILLENWATER