ENTERPRISE IMPACTER Identifies, improves and creates enterprise-level change through strategy, speed and solutions
EXPERIENCED EXECUTER Deep knowledge and understanding of planning, prioritization, execution and measurement through multiple roles
VISION-SETTING INTEGRATOR Ability to see goal, foreseen barriers and lead people to the desired result through cross-team collaboration
INFLUENCING COMMUNICATOR Exceptional communication and all-levels influencer with high learning agility
Overview
17
17
years of professional experience
1
1
Certification
Work History
Director, Verzenio Prostate HCP Marketing
Lilly USA
07.2023 - Current
Developed the US commercial launch strategy, inclusive of thought leader engagement, speaker bureau identification/training, P2P programming/sales force preparation, and congress-related workstreams ensuring strategic alignment
Engaged with key thought leaders in preparation for launch through the planning and execution of co-creation and advising activities
Partnered with external stakeholders and agency partners to create launch execution plan strategy to create awareness and educate HCPs on the use of a treatment option for the appropriate target patient
Collaborated with key internal medical and marketing stakeholders to prepare for cohesive, thoughtful launch approach.
Director, Lilly USA Strategy & Operations
Lilly USA
03.2022 - 07.2023
US Execution Playbook: Tasked with strategically revising the US Execution Playbook including: development, rollout, measurement and ongoing OCM
Developed strategy and execution of quant and qual feedback from all teams across LUSA, summarized results and presented solutions to BoM for implementation
Led tiering process updates, developed tiering process resource for visibility and understanding of process
Key member of working group to implement new capacity tool of “points”
Incorporated two new teams within the 2023 US Execution Playbook- leading to increased visibility and clarity for brand support across tiers
Recognized the need for an exception process for central teams to manage capacity, worked across and partnered with teams to develop improved, automated exception process
Created OCM template and developed OCM plan for US Execution Playbook and points adoption
Presented to multiple BUs, VPs and Sr. teams and brand teams for one-off training
Developed “Train the Trainer” presentation to train agile coaches, SALs, editors, PMs on new points process, subsequently trained the groups to cascade
Gathered, reviewed, and analyzed metrics that informed the decision to move tier 3 brand work to LCCI, allowing LUSA to repurpose tier 3 talent to higher tiered brands
Agile Coach- Supported NBU Megapod through the agile process, providing guidance on process and prioritization
Developed and led H2H execution plan including kick-off operational risk plans, change control approval and partnered with Sr. Leaders during weekly Clear the Path meetings
Increased throughout 2x in the month of May 2023
Coached PM, SAL and HCP LEP owner
Partnered with agile coaches to improve overall agile training to simplify the process for increased adherence and understanding, ultimately improving throughput.
· Launch Learnings Project
Conducted 18 listening labs over the course of 3 weeks to understand best practices across launches, proposed solutions to BoM and ultimately carried them through, focusing on Veeva and launch template toolkits that will improve launch effectiveness throughout the affiliate.
Led a group of SMEs and designers for toolkit development
Led Veeva updates and consulted with lead teams as needed, piloted thru Zepbound launch
OCM – trainings to PMs, SALs, and launch teams
Conducted listening labs and subsequent solutions with TZPO to improve team health
Served as primary partner to Marketers during business planning; coordinated across external agencies and LMS peers to create initial Master Backlogs, a brand’s comprehensive tactic and claim list across all customer groups - planned and executed within sprints, reviewed regularly to ensure tactic plans align with current strategy, priorities, and external factors/influences
Partnered with brand and agile team to lead strategic planning and execution of brand’s tactical solutions through agile workflows
Advised brands on capacity and Medical and Regulatory resource utilization and provided proactive solutions through deep understanding of internal process, procedures, and systems
Ensured planning and execution aligned with the US Execution Playbook, provided solutions to stay within limits while meeting strategic goals in addition to managing current resources through quarterly evaluation to align with brand strategy
Developed sprint calendars and organizational tools to facilitate sprint planning and execution to achieve in-market dates subsequently coached external and internal partners on agile best practices, tools, and execution
Partnered with Marketers to translate Omni HCP media plans into campaign plans for non-personal promotion and oversee implementation and execution
Led pilot launch initiative while assuming marketer responsibilities related to the development and management of the brand’s Launch Execution Plan
Supported brands as a launch subject matter expert, advising on best practices and implemented novel solutions
Member of LMS New Initiatives cross-functional team tasked with developing and rolling out new initiatives such as agile and Wrike, influencing process change across the Lilly USA organization
Responsible for the testing, development, and organizational transformation of the methodology to create and manage LUSA brand backlogs, subsequently developed implementation user guide
Oversaw Emgality’s tactical plan while partnering with marketing associates, agency partners, and cross-functional teams from tactic initiation to execution
Proactively problem-solved to ensure defined tactic plans are executed with speed, minimal rework and within CIQ processes and procedures
Led Emgality Migraine and Emgality Cluster US product launches, subsequently received 2018 Marketing Excel Award for Emgality Migraine launch
As the first unlocked launch Account Manager, developed Emgality Migraine change control launch plan, which has been used as the blueprint for subsequent US product launches across Lilly USA
Acted as launch SME and unofficial consultant across Lilly USA through training sessions and shared learnings
Developed launch improvement resources and tools to manage LEP and shared best practices including Launch 101 Deck and Veeva LEP capability
Participated in MCE/AM pilot project which resulted in 95%+ on time execution and influenced improvement of MCE SOPs
Identified opportunity to increase speed and productivity related to requirement of project briefs and origination tactics, subsequently influenced process update
Developed various tools to improve upon current processes including: MPO/AM tactic initiation template, expedited review request template, MIA PCA tracker, LMS tactic progress tracker, MCE tactic tracker, project initiation checklist (ongoing).
Led a cross-functional team to develop and execute the congress strategy for Verzenio (pre and post launch)
Developed and executed the tactical plan for 13+ congresses, including 3 of the largest oncology congresses in the US
Oversaw the execution and coordination of all congress-related initiatives, including product theaters, TL events, sales force training and communications
Provided strategic guidance to agency partners to ensure congress solutions accomplished congress objectives while delivering an exceptional customer experience
Co-led efforts to prepare and execute two launch execution plans (LEPs) for Verzenio.
Responsible for the coordination and integration of operational procedures and processes within the Marketing Operations Hub
Led and facilitated effective partnerships with brand teams, agency partners, external vendor partners and cross-functional reviewers
Provided proactive, comprehensive planning and tracking support for tactical execution and retirement
Used expertise to provide operational solutions and recommendations that are aligned with CIQ procedural requirements
Partnered with MIAs and business partners to identify and share best practices across teams; created and distributed weekly best practice communication
Oversaw prioritization of tactics on brands’ PCA schedules, and coordinated PCA meeting timelines to ensure brand priorities are met
Provided recommendations to improve execution within Key Content, PCA, and FCAP processes
Escalated operational and relationship concerns as necessary to brand management team, Hub, CIQ and SMO support functions
Created PCA tracker used across all bio-medicine brands
Partnered with CIQ and Marketing Operations Directors to create and facilitate specialty brands Decision Rights best practices forum
Specific brand experience includes Alzheimer’s platform- Sola and Amyvid, Forteo and Strattera.
Product Launch Project Manager
BCforward
08.2015 - 02.2016
Acted as project manager for Baricitinib product launch
Collaborated with internal team and vendors to determine launch tactics, timelines, and interdependencies among all key work streams
Led weekly team meetings with key marketing and medical launch leaders
Utilized Microsoft Project to effectively manage launch tactics
Provided visibility into launch status with cross-functional dashboards in order to manage progress and escalate potential risks.
Director of Operations
Sells Group
01.2015 - 08.2015
Acted as internal Operations and Human Resources team leader and resource
Led and executed digital marketing tactics across diverse industries while meeting timelines and adhering to budget guidelines
Led creation of internal processes and company documents for internal training and onboarding
Collaborated with the internal team to identify strategies and solutions to best meet the client’s needs
Led internal daily Operations and Account team meetings to prioritize timelines and project status
Developed and implemented company SOPs to increase repeatability and efficiency
Improved and managed company resource allocation and forecasting tools across all departments
Developed company invoicing and tools to effectively manage budgets across all clients
Served as a valued member of the Leadership Team.
Senior Account Executive
DWA Healthcare Communications Group- Avant Healthcare Marketing
08.2011 - 12.2014
Built strategic partnerships with pharmaceutical companies by successfully implementing peer-to-peer marketing tactics
Applied project management methodology to execute projects from the initiating and planning phases through the closing phase while adhering to individual brand standards
Provided oversight and consultation to team’s Account Executives and Project Administrators
Led internal cross-functional teams to meet legal, regulatory and compliance standards in the delivery of marketing deliverables within budget and time constraints
Acted as onsite lead during project execution at a variety of program types including trainings, advisory boards, association meetings, videoconferences, and live speaker programs
Developed and executed client-based compliance reporting
Developed and trained sales representatives on peer-to-peer tactics
Managed client’s overall brand Statement of Work including budget, invoicing, and internal and external scope changes
Partnered with Account Directors to assist client with the development and management of their overall tactical and branding plan
Led internal and external team meetings on a weekly basis
Developed training and sales force communications on behalf of client
Served as an internal Peer Mentor
Served as a member of Motivation Committee.
Marketing Consultant
Purdue University
07.2010 - 08.2011
Assisted college partners and clients in the development of strategic marketing and communication plans and solutions
Acted as liaison between client and creative team to efficiently produce marketing materials
Developed marketing plans and materials that effectively aligned the client’s goals with the university’s strategic plan
Planned and implemented extensive marketing and publicity plan for Purdue’s Homecoming week
Served as a member of internal brand team responsible for launching of Purdue campaign
Acted as Marketing and Media liaison for the Indiana State Fair and Office of Special Events
Developed and maintained status reports, creative briefs, initiation forms, and meeting follow-ups.
Account Manager
dgs Marketing Engineers
01.2008 - 06.2010
Acted as the liaison between internal staff and key account contacts
Facilitated collaboration between copywriters and art directors to ensure the efficient completion of projects
Assisted in the development and implementation of marketing communication strategies
Calculated and developed monthly and quarterly public relations reports
Planned and managed client events, including golf outings, banquets, trade shows and award ceremonies
Served as Production Coordinator for offset, digital, and web printing, in addition to trade show and marketing materials
Researched print materials and specs to develop RFQs, and subsequently award production projects to vendors while managing budget and timeline
Attended press checks and approved press proofs
Led communication between client contacts and media representatives
Planned and implemented numerous clients’ annual print media calendars within budget constraints.
Advertising Sales Assistant
Gannett-Indianapolis Star
11.2007 - 01.2008
Executed advertising programs for real estate companies and agents
Understood clients’ objectives and desired target audience to select the most effective print vehicles
Partnered with Sales Executives to maintain relationships with clients and increase ad spending through re-solicitation reports
Assumed full responsibility for the scheduling of clients’ advertising programs with Enterprise, Celebro and Homescape systems
Created ad copy for clients within budget constraints.
Account Coordinator
News Corporation-News America Marketing
03.2007 - 09.2007
Executed advertising and promotional programs for Fortune 500 companies, such as General Mills, Land O’ Lakes, and ConAgra
Developed promotional and advertising strategies while implementing the SmartSource Portfolio of free-standing insert and in-store vehicles in addition to creating store and target demographic programs
Partnered with Account Director to develop client proposals, presentations, and analyses of current and future programs
Tracked ConAgra’s fiscal budget of their Snacks Division by providing monthly spending reports
Analyzed success of programs through IRI data and internal research tools of SmartNet and SmartMatrix
Developed extensive research report for Land O’ Lakes’ target consumer of Generation X and Y.
Education
Bachelor of Arts in Communication: Public Relations and Advertising -