Sarah Gomez
Miami,FL
Summary
Developed strong organizational and analytical skills in fast-paced, detail-oriented environment. Expertise in contract documentation , scheduling, verbal and online communication as well as compliance monitoring. Equipped with strong problem-solving abilities, willingness to learn, and time management skills. Poised to contribute to team success, achieve positive results, and ready to tackle new challenges with dedication and enthusiasm.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Contracts Clerk
Whetstone Holdings LLC
03.2024 - Current
- Assisted with contract documentation and processing under supervision.
- Inputted contract data into management systems accurately and efficiently.
- Managed around 90 contracts per day along with various phone calls, emails, and upper management requests.
- Maintained professional and efficient communication with colleagues and clients both verbally and through email.
- Learned company policies related to contracts and procurement procedures.
- Maintained an organized physical and digital environment making the contract process efficient and accurate.
- Provided timely support to colleagues by addressing any concerns or questions about contractual matters.
- Contributed to team efforts by providing administrative support as needed.
- Collaborated with colleagues to ensure timely delivery of contract updates.
- Managed multiple contracts simultaneously while maintaining attention to detail and meeting deadlines.
Test Proctor
Miami Dade College Kendall Campus
08.2022 - 03.2024
- Managed scheduling of exam appointments, maximizing availability while preventing overbooking or double-booking conflicts.
- Provided exceptional customer service to both students and faculty, answering questions and resolving issues related to the testing process.
- Streamlined exam check-in process, ensuring prompt start times and minimizing delays for over 100 students daily.
- Maintained accurate records of attendance and incident reports during testing sessions.
- Addressed technical issues promptly during computer-based exams, minimizing disruptions for students taking the tests.
- Supervised exam environments to ensure compliance with testing protocols for groups of 45 students or more
- Resolved issues and addressed inquiries from test-takers promptly and professionally.
- Administered standardized tests by verifying identification and providing instructions.
- Assisted in the development of new testing policies, contributing to an improved proctoring process.
Education
Bachelor of Science - Human Resources Management
Miami Dade College
Miami, FL08-2026
Associate of Science - Criminal Justice
Miami Dade College
Miami, FL04-2024
Skills
- Customer service
- Schedule management
- Data entry
- Customer service and support
- Time management skills
- Teamwork and collaboration
- Problem-solving abilities
- Effective communication
- Verbal and written communication
- Proofreading expertise
- Teamwork
Certification
- Microsoft Office Specialist (2016)
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Contracts Clerk
Whetstone Holdings LLC
03.2024 - Current
Test Proctor
Miami Dade College Kendall Campus
08.2022 - 03.2024
Bachelor of Science - Human Resources Management
Miami Dade College
Associate of Science - Criminal Justice
Miami Dade College