Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Sarah Gorzelany, RN

Bradenton

Summary

Highly motivated, seasoned Director of Clinical Services with a proven history of delivering positive patient outcomes, creative solutions to issues, and great interaction with staff, patients, and other stakeholders. A gifted professional knowledgeable in healthcare regulations. Demonstrated strengths include decisive leadership, strategic planning, and team collaboration. Prepared to embrace a new role that facilitates sharing and imparting extensive expertise in home health and clinical practices.

Overview

28
28
years of professional experience
1
1
Certification

Work History

Director of Clinical Services

Nurse On Call Home Health
Sarasota
05.2014 - 02.2022
  • Collaborated with healthcare providers to ensure comprehensive patient care plans.
  • Evaluated performance metrics to identify areas for process improvement and training needs.
  • Led multidisciplinary teams in case reviews to optimize patient outcomes and satisfaction.
  • Maintained regulatory compliance by conducting regular audits of clinical practices and documentation.
  • Maintained confidentiality of patient information according to HIPAA regulations.
  • Analyzed data from reports related to clinical services, including patient satisfaction surveys.
  • Implemented strategies to ensure efficient utilization of available resources while meeting organizational goals.
  • Ensured that all department personnel maintained a high level of professionalism and customer service standards.
  • Provided staff education on current trends in clinical practice.
  • Investigated complaints from patients or families regarding clinical services provided by the facility.
  • Coordinated patient care activities, including assessments, treatments and evaluations of patients' progress.
  • Established performance objectives and evaluated staff performance regularly.
  • Reviewed medical records for accuracy prior to filing them into permanent storage systems.
  • Participated in committees related to healthcare regulations, accreditation processes, and quality improvement initiatives.
  • Developed strategies for improving communication between departments within the facility.
  • Monitored quality assurance initiatives in order to improve patient outcomes.
  • Created training programs to enhance employees' knowledge base in their respective fields.
  • Utilized active listening and interpersonal communication skills to build professional relationships with patients, clinical staff and other stakeholders.
  • Recruited individuals bringing talent, well-developed skills sets and passion for helping others, effectively building exceptionally gifted team of personnel.
  • Coordinated weekly work schedules for department employees.
  • Provided onboarding and coaching to new hires to help each feel comfortable in job positions and prepared to handle various responsibilities.
  • Coordinated with nurse managers to develop programs targeting nurse education, overall departmental competencies, individual performance, patient safety, and service-related issues.
  • Drove attainment of optimal outcomes through case management focused on appropriate treatment, clinical quality assurance, and service utilization.
  • Collaborated with multi-disciplinary staff to improve overall patient care and response times.
  • Established solid relations with leadership and staff by attending board meetings and coordinating interdepartmental information exchanges.
  • Assessed need for additional staff, equipment and services based on historical data and seasonal trends.
  • Oversaw clinical operations for home health services ensuring quality care delivery.

Clinical Manager

Amedisys Home Health
Bradenton
01.1994 - 04.2014
  • Oversaw clinical operations and staff performance within home health services.
  • Managed compliance with regulatory standards in home health practices and procedures.
  • Facilitated training sessions to enhance staff knowledge and patient care techniques.
  • Coordinated communication between patients, families, and healthcare providers effectively.
  • Led quality assurance initiatives to improve service delivery in home health settings.
  • Ensured accurate documentation of patient records in electronic health systems consistently.
  • Participated in meetings with other healthcare professionals to discuss best practices.
  • Intervened on behalf of patients when necessary to ensure optimal outcomes.
  • Encouraged high morale and staff retention through effective communication, prompt problem resolution, proactive supervisory practices and facilitation of proactive work environment.
  • Delegated tasks to each member of staff and oversaw task completion, offering assistance to promote success.
  • Assisted with recruitment, selection, orientation and training activities for new employees.
  • Introduced new departmental policies and oriented staff to facilitate adoption of changes.
  • Employed active listening and interpersonal talents to effectively interact with various individuals, including physicians, patients and fellow employees.
  • Enforced compliance with local, state and federal healthcare regulations, including Medicare and Medicaid requirements, HIPAA, OSHA and CLIA.
  • Provided clinical oversight for many patients.
  • Monitored performance of clinical staff against established metrics.
  • Supervised staff in the delivery of patient care services.
  • Attended conferences and workshops to stay abreast of changes in the field.
  • Facilitated communication between medical personnel, patients and their families.
  • Conducted regular reviews to evaluate effectiveness of care plans.
  • Investigated incidents or complaints related to clinical practice.
  • Coordinated interdisciplinary teams for complex cases.

Education

Diploma - Nursing Educationa

Memorial Hospital School of Nursing
South Bend, IN
12-1985

Some College (No Degree) - Biological Sciences

Indiana University, South Bend
South Bend, IN

Skills

  • Regulatory compliance
  • Performance evaluation
  • Patient care coordination
  • Clinical operations management
  • Resource utilization strategies
  • Staff training development
  • Team leadership
  • Clinical leadership
  • Quality improvement
  • Clinical supervision
  • Compliance with regulatory guidelines
  • Exemplary communication skills
  • Clinical instruction
  • Adaptability and flexibility

Certification

  • Florida Nursing License - RN1697652
  • BLS certification

References

References available upon request.

Timeline

Director of Clinical Services

Nurse On Call Home Health
05.2014 - 02.2022

Clinical Manager

Amedisys Home Health
01.1994 - 04.2014

Diploma - Nursing Educationa

Memorial Hospital School of Nursing

Some College (No Degree) - Biological Sciences

Indiana University, South Bend

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