Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sarah Gosa

Amory,MS

Summary

Dynamic and dedicated professional with a proven track record in child care and customer service, notably at Uptown Kids Daycare. Expert in fostering social and academic development through activities leadership, coupled with exceptional hygiene and cleanliness standards. Skilled in creating supportive and engaging environments, achieving positive feedback from both parents and patrons.

Overview

3
3
years of professional experience

Work History

Child Caregiver

Uptown Kids Daycare
Amory, MS
10.2023 - 09.2024
  • Guided children through engaging and productive activities to foster fun learning environment.
  • Organized age-appropriate activities such as arts and crafts, games and educational lessons.
  • Observed and monitored children's play activities.
  • Prepared meals according to dietary requirements and preferences.
  • Observed and monitored children to identify developmental strengths and target enrichment activities.
  • Instructed children in eating, resting and restroom habits.
  • Ensured that toys, furniture and equipment are clean and sanitized regularly.
  • Sanitized toys and tables to maintain clean, safe environment.
  • Balanced schedules to promote optimal rest, play and educational periods.
  • Organized and planned age-appropriate reading, crafts, and music lessons.
  • Maintained safe play environment.
  • Managed multiple tasks simultaneously while remaining calm under pressure.
  • Cared for children of various ages and assisted with feeding, dressing and daily activities.
  • Kept records of daily observations and information about activities, meals served and medications administered.
  • Communicated daily with children's parents or guardians about daily activities, behaviors and related issues.
  • Established positive relationships with parents and guardians to communicate daily updates on their child's progress.
  • Established and maintained safe, supportive and welcoming environments for children of all backgrounds.
  • Employed positive guidance strategies to encourage children and improve behavior.

Server

Texas Roadhouse Restaurant
Tupelo, MS
10.2022 - 12.2022
  • Provided excellent customer service to ensure satisfaction.
  • Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Prepared drinks according to standard recipes.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Addressed complaints to kitchen staff and served replacement items.
  • Checked food before serving it to customers.
  • Took orders from customers accurately and in a timely manner.
  • Trained new employees on restaurant procedures and plating techniques.
  • Assisted in preparing salads, appetizers and desserts to speed up food service.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Informed customers of daily specials and signature menu items.
  • Set up tables in between patrons to reduce wait times.
  • Served food and beverages to patrons and confirmed complete orders.
  • Stocked service areas with supplies during slow periods.
  • Provided exceptional service to high volume of daily customers.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.

Server

Clays House of Pig
Tupelo, MS
04.2021 - 09.2022
  • Provided excellent customer service to ensure satisfaction.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Prepared drinks according to standard recipes.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Addressed complaints to kitchen staff and served replacement items.
  • Checked food before serving it to customers.
  • Took orders from customers accurately and in a timely manner.
  • Trained new employees on restaurant procedures and plating techniques.
  • Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
  • Assisted in preparing salads, appetizers and desserts to speed up food service.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Informed customers of daily specials and signature menu items.
  • Served food and beverages to patrons and confirmed complete orders.
  • Stocked service areas with supplies during slow periods.
  • Filled condiments and napkin containers during slack periods.
  • Provided exceptional service to high volume of daily customers.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Implemented feedback from customers to improve service quality and menu offerings.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Assisted in training new servers.
  • Delivered food orders promptly and courteously.
  • Explained menu items, describing ingredients and cooking methods upon request.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Monitored dining room for cleanliness and proper set-up at all times.

Education

High School Diploma -

Amory High School
Amory, MS
05-2019

Skills

  • Activities leadership
  • Early education
  • Social and academic development
  • Licensing and compliance
  • Social skills teaching
  • Child safety awareness
  • Hygiene and cleanliness
  • Outdoor play supervision
  • Activities planning
  • Tutoring experience
  • Motor skills development
  • Feeding support
  • Light housekeeping

Timeline

Child Caregiver

Uptown Kids Daycare
10.2023 - 09.2024

Server

Texas Roadhouse Restaurant
10.2022 - 12.2022

Server

Clays House of Pig
04.2021 - 09.2022

High School Diploma -

Amory High School

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Sarah Gosa