Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
21
21
years of professional experience
1
1
Certification
Work History
CEO & Wellness Practitioner
Color My Spirit, LLC
05.2012 - 11.2024
Company Overview: Started this business while I was a stay-at-home mom and moved business to Raleigh, NC and grew it into a wellness center
Provide direct support on tracking lease agreements, practitioner insurance & licenses, business insurance filings, track monthly room renters/practitioners, interfacing with landlord for office space, and other duties as identified
Support the Color My Spirit Wellness team with monthly staff meetings, email communications, monthly newsletter, mail sorting, troubleshooting, repairs, supply restocking and ordering, and other tasks as needed
Created and manage the database used to send email correspondence and monthly newsletters
Hired a monthly Newsletter contractor & quarterly Accounts Payable contractor
File sales taxes quarterly for goods sold on behalf of the wellness center
Developed documentation to support the Color My Spirit Wellness Team including: practitioner monthly and hourly leases & contracts, how-to guides for operating the equipment, goods purchasing directions for our office space, price tags & signage, and other items as needed
Manage operational support and building requests such as: equipment repairs, meeting space reservations, new staff orientation & maintenance, interface with administrative-based vendors, ordering of goods & supplies and other tasks as needed
Website design & development, maintaining information on website for practitioner profiles & events content, hiring contractor to design new website
Track and manage the floor plan for 8 office spaces rented monthly, hourly & daily
Run multiple events such as Body, Mind, Spirit Expo with 3-4 booth spaces for practitioners & lecture titles, created Tribe Vibe Fest, and Annual Holiday Party for practitioners
Part-time wellness coach & practitioner seeing clients based on my open hours
Creating, filing, and organizing confidential client files, taking payments for wellness packages & planning care for upcoming visits, keeping detailed notes from each client’s sessions
Communicating to clients best next steps and more about individual sessions
Started this business while I was a stay-at-home mom and moved business to Raleigh, NC and grew it into a wellness center
Executive Assistant to the CFO
American Cancer Society
03.2010 - 01.2011
Provided direct project support to the CFO including the development of spreadsheets, tracking lease agreements for regional offices in IL, filing and organization, editing documents for board members, board meeting planning, attending and taking minutes at quarterly board meetings and other duties as assigned
Supported the Finance Team with calendar planning, spreadsheet development and maintenance, donation processing, research, annual vendor contract comparisons, visitor reservations through the building management company, mail sorting and shipping, troubleshooting and repair, supply restocking and ordering, and other tasks as needed
Created and managed the database used to track the hard copy compliance forms for Relay For Life and other weekly fundraising events sponsored by the organization
Took over the daily task of sorting, processing and tracking Certificates of Insurance (COIs) requests from the Accounts Payable Assistant for fundraising events, vendor relationships and large meetings
Developed documentation to support the CFO and Finance Team including: a board meeting planning task list, mail room directions and how-to guide for operating the equipment, an Executive Assistant task list along with other documents to help train new and existing staff on protocol for the department
Co-managed the travel request inbox with the Travel & Meetings Manager by processing hotel, rental car and flight requests from our headquarters and IL regional offices
Managed operational support and processed building requests such as: equipment repairs, meeting space reservations, LCD reservations, office and file cabinet lockouts, new employee badge reservations with the building, account creation for new staff with administrative-based vendors and other tasks as needed
Provided billing reconciliation and other support for the Staff Accountant while on maternity leave
Relieved the main reception desk, along with other administrative staff from various departments, on a bi-weekly basis
Executive Assistant to Fundraising Director
CARE USA - Central Region
06.2006 - 06.2009
Company Overview: Laid off along with 54 other national employees because of economic downturn of 2008-09
Support and provide calendar management, schedule and create travel itineraries, provide project assistance and manage the virtual and physical filing system for the Executive Director
Member of the Operations Team responsible for developing and implementing user-friendly systems, processes and assist in planning and setting up for donor/client and team meetings
Successfully trained 2 temporary staff members within executive support positions
Created documents to help support the office, the Executive Director and the organization such as: task lists, a travel agenda, a basic training executive assistant guide and departmentally divided, new employee training checklists
Perform other administration tasks such as daily maintenance of the donor database, purchasing supplies when needed, proofreader for reports and documents, perform research for donor portfolios, troubleshooting of office equipment/environment, back-up for phone support and general administrative duties as needed
Appointed regional liaison to the HR department in April 2008 for all employee benefits, creating new hires agendas and maintenance of vacation leave reports for a staff of 16 people
Member of the Wellness Advisory Group (WAG), participating on monthly phone calls to brainstorm wellness procedures and presentations for the organization
Distributed Wellness Unit updates and programming material to the Chicago regional staff
Laid off along with 54 other national employees because of economic downturn of 2008-09
Administrative Assistant
DHI Advertising & Design
04.2005 - 03.2006
Company Overview: Laid off along with entire Chicago staff after office closure
Performed tasks such as: proofreading and editing client projects and materials before print, maintained the database, managed studio calendar, performed troubleshooting for office equipment/environment, purchased supplies when needed and provided support when needed
Developed and managed logistics for quarterly networking & art installation events
Helped with navigating accounts payable/receivable receipts and invoices
Created and implemented travel itineraries when needed
Assisted with brainstorming and implementing sales activities
Laid off along with entire Chicago staff after office closure
Executive & Personal Assistant
HeartWing Ministries/Michelle McKinney Hammond
08.2003 - 03.2005
Provided the following support to the CEO: calendar management for a heavy travel schedule, organized and implemented all media tour and speaking engagement logistics, troubleshooting for the office environment, purchased supplies when required and various other personal and office duties as needed
Initial contact for invoicing and accounts payable/receivable
Inventory manager for 22 different book titles and prepared them for weekly product shipments for orders and events
Managed part-time on and off-site travel assistants, consultants and other employees when required
Interfaced with various publishers for aid in product development and management
Arranged PR interviews including event, radio and in-studio appearances
Produced articles for submission based on company brand and product
Education
Bachelor’s Degree - Liberal Arts & Sciences, Anthropology
Procurement & Digital Coordination Specialist at Grey Color Middle East FZ LLCProcurement & Digital Coordination Specialist at Grey Color Middle East FZ LLC