Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sarah Greenway

NJ

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

10
10
years of professional experience

Work History

Team Member

Target
08.2023 - Current
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Maintained productive, efficient approach to all tasks.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Learned all required tasks quickly to maximize performance.

Waitress

Gracious Plenty
02.2019 - 12.2022
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Answered customers' questions, recommended items, and recorded order information.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Kept server areas clean and stocked to increase efficiency while working tables.

Team Leader

Dairy Queen Grill & Chill
04.2015 - 05.2018
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.

Education

Bachelor of Science - Psychology

Kennesaw State University
05.2024

Skills

  • Collaboration
  • Strategic thinking
  • Goal setting and achievement
  • Training and mentoring
  • Data entry
  • Attention to detail
  • Creativity and innovation
  • Clear communication
  • Conflict resolution
  • Problem-solving
  • Hospitality and accommodation

Timeline

Team Member

Target
08.2023 - Current

Waitress

Gracious Plenty
02.2019 - 12.2022

Team Leader

Dairy Queen Grill & Chill
04.2015 - 05.2018

Bachelor of Science - Psychology

Kennesaw State University

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