Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sarah Greer

Tempe,AZ

Summary

Dynamic Production Manager at Molitor Financial Group, LLC, recognized for enhancing productivity by identifying process bottlenecks and implementing effective solutions. Skilled in financial income analysis and communication, I fostered a culture of continuous improvement, ensuring compliance and quality while managing an active pipeline of 30+ loans closing on a monthly average. Effectively stay on top of product guideline updates. I have experience with SBA, Hard Money, NON QM (DSCR, Asset Utilization, P&L, Jumbo, Bank Statement) USDA, FHA, VA and of course Conventional loans

Overview

8
8
years of professional experience

Work History

Production Manager

Molitor Financial Group, LLC
10.2023 - Current
  • Resolved issues quickly to maintain productivity goals.
  • Increased overall productivity by identifying bottlenecks in the production process and proposing effective solutions.
  • Fostered a culture of continuous improvement by encouraging open communication between team members and regularly soliciting feedback on operational procedures.
  • Managed continuous improvement initiatives to drive gains in quality, flow, and output.
  • Collaborated with cross-functional teams to ensure timely delivery of high-quality products according to customer requirements.
  • Reviewed work for quality and compliance with company standards and design specifications.
  • Managed internal operational standards and productivity targets.
  • Sourced materials to keep up with production goals and meet customer demands.
  • Delivered direct feedback to senior management regarding project visibility and status.
  • Created streamlined production schedules and collaborated with production employees to communicate objectives and goals.
  • Standardized production procedures, job roles, and quality assurance guidelines.

Loan Processor

Hancock Processing
11.2022 - 10.2023
  • Worked with customers in person and via telephone to answer questions, process transactions, and resolve issues.
  • Ensured accuracy of client information, verifying data collected during the application process and updating records as needed.
  • Assisted clients in understanding complex financial documents required for completing their loan applications successfully.
  • Reviewed loan files for completeness, identified missing documentation, and generated condition lists for applicants.
  • Prepared documents for underwriting by verifying client income, credit reports, and other information.
  • Assisted loan officers with origination and closing processes to fastrack procedures and promote teamwork.
  • Set up and completed loan submission packages.

Loan Processor

Clear to Close Processing
03.2020 - 09.2022
  • Promoted a positive work environment through effective communication skills and teamwork initiatives.
  • Increased customer satisfaction with timely responses to inquiries and providing thorough explanations of loan processes.
  • Managed multiple loans simultaneously ensuring timely completion of each task assigned without compromising on compliance or quality standards.
  • Provided quick turnaround times to maintain fast-past schedule.
  • Strengthened relationships with clients through consistent follow-up calls and personalized attention to their needs.
  • Maintained compliance with federal, state, and company regulations through regular review of updated guidelines.
  • Conducted credit analyses on applicants to assess risk levels prior to approval decisions.
  • Utilized loan origination software to process and track loan applications.

Jr Processor

Southwest Funding
04.2017 - 09.2019
  • Contributed to team success by consistently meeting or surpassing established performance benchmarks in loan processing volume or speed.
  • Developed strong relationships with applicants, providing guidance throughout the entire loan process.
  • Streamlined workflow for faster loan approvals, implementing organized document tracking systems.
  • Conducted ongoing follow-ups on outstanding conditions needed from both internal departments and external partners which resulted in rapid clearance of approval conditions.
  • Reduced processing errors by diligently reviewing and verifying all required documentation.
  • Demonstrated attention to detail in evaluating income statements, tax returns, and other financial documents for completeness and accuracy.

Education

Bachelor of Science - Communications

Texas Tech University
Lubbock, TX

Skills

  • Organizational time strategies
  • Familiarity with mortgage product guidelines
  • Financial income analysis
  • Communication- written and verbal
  • Efficient response management
  • Systematic file handling
  • Creditworthiness evaluation
  • Assessment of document accuracy

Timeline

Production Manager

Molitor Financial Group, LLC
10.2023 - Current

Loan Processor

Hancock Processing
11.2022 - 10.2023

Loan Processor

Clear to Close Processing
03.2020 - 09.2022

Jr Processor

Southwest Funding
04.2017 - 09.2019

Bachelor of Science - Communications

Texas Tech University