SARAH GREGORY
Riverside,CA
Summary
Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Seasoned nursing professional offering proven clinical knowledge, natural interpersonal strengths and technical abilities. Knowledgeable about EMR charting, medication administration and interdisciplinary collaboration focused on optimizing patient care and support. Quality-focused and efficiency-driven leader.
Overview
15
15
years of professional experience
Work History
Intake Assessment RN
Loma Linda Behavioral Medicine Center
06.2020 - Current
- Perform evaluation and assessment of mental health and substance criteria for inpatient and outpatient services
- Evaluated healthcare needs, goals for treatment, and available resources of each patient and connected to optimal providers and care.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Provided direct patient care, stabilized patients, and determined next course of action.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
Manager of Patient Care
Loma Linda Behavioral Medicine Center
02.2018 - 06.2020
- Management of a substance treatment department, supervising a multidisciplinary team of RNs, LVNs, CNAs, substance counselors and MFTs
- Management of inpatient unit practices as well as a PHP and IOP outpatient program
- Daily operations include employee management, quality patient care review, policy creation and updates, and quality improvement initiation
- Worked with providers to define quality metrics and outcome reporting process.
- Educated and evaluated clinical and support staff regarding care quality management regulations and standards of care.
- Interpreted regulations to identify patient care requirement criteria to be monitored and establish systems to achieve compliance.
- Collected and aggregated data to identify problems or trends, such as turnaround time and issues with physician offices.
- Maintained network of community resources to provide most comprehensive support services possible to clients.
- Developed and implemented training programs for care staff to enhance skills and knowledge.
- Resigned from this position to care for terminally ill parents
Manager of Education
Loma Linda Behavioral Medicine Center
01.2017 - 02.2018
- Managed educational program budget and prepared monthly reports.
- Planned and coordinated educational events and activities such as CPI (Crisis Prevention Institute trainings and the ANCC Psychiatric–Mental Health Nursing board certification training seminar
- Orchestrated staff training for quality improvement
- Developed continuing education workshops to enhance skills and apply new methodologies.
- Organized and edited training manuals, policies, and other educational resources.
- Developed a new hire training program and New Graduate Residency curriculum
Administrative Charge Nurse
Loma Linda Behavioral MedicIne Center
01.2009 - 01.2017
- Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders, and communicating with ancillary departments.
- Monitored nursing care, patient assessment processes, and treatment implementations.
- Administered medications and treatments to patients as ordered by physician, maintaining accountability for accurate narcotic count at end of each shift.
- Monitored responses while working with healthcare teams to adjust care plans.
- Implemented quality patient care techniques to align with safety, health, and organizational regulations.
- Supervised patient admissions and discharges from hospital to home care, rehabilitative facility, or self-care.
- Assisted in development and implementation of new policies and procedures to improve healthcare quality.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
Education
Bachelor of Science - Nursing
Loma Linda University
Redlands, CA2016
Bachelor of Arts - Liberal Studies, Psychology
California State University- San Bernardino
San Bernardino2005
Skills
- Nursing Intervention Adjustment
- Operational Standards
- Nursing Operations Management
- Clinical Quality Program Standards
Timeline
Intake Assessment RN
Loma Linda Behavioral Medicine Center
06.2020 - Current
Manager of Patient Care
Loma Linda Behavioral Medicine Center
02.2018 - 06.2020
Manager of Education
Loma Linda Behavioral Medicine Center
01.2017 - 02.2018
Administrative Charge Nurse
Loma Linda Behavioral MedicIne Center
01.2009 - 01.2017
Bachelor of Science - Nursing
Loma Linda University
Bachelor of Arts - Liberal Studies, Psychology
California State University- San Bernardino
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