Sarah Grein
Savannah,GA
Summary
Knowledgeable Mortgage Loan Originator gifted at working with all types of personalities. Performance history of loping strong collaborative relationships and delivering impressive results. Well-versed in loan products and customer engagement strategies. Pursues opportunities to build connections, increase bank revenue and cement loyalty.
Overview
11
11
years of professional experience
Work History
Team Leader of Lending
Royal United Mortgage
2019.01 - Current
- Consistently met or exceeded monthly sales quotas while maintaining a high level of quality in all loan applications submitted.
- Utilized modern technology platforms to manage client information securely while maintaining strict confidentiality standards required by law.
- Provided exceptional customer service throughout the entire loan process, earning positive reviews from both clients and partners alike.
- Reviewed complex financial documents to accurately determine borrower eligibility for mortgage loans, minimizing default risks.
- Maintained a comprehensive understanding of various mortgage products offered including conventional, FHA, VA loans as well as refinance options.
- Worked with underwriters to fix application problems and resolve issues.
- Followed up with clients on missing loan documents, providing guidance on best way to complete application process.
- Monitored pipelines to track and log status of loans.
- The ability to develop strong relationships with realtors, builders, and other referral sources to grow business opportunities and expand clientele.
Sales Associate
Havertys Furniture
2013.01 - 2019.01
- Built relationships with customers to encourage repeat business.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Answered customer questions about sizing, accessories, and merchandise care.
- Used in-store system to locate inventory and place special orders for customers.
- Maximized profitability with strategic upselling techniques during one-on-one interactions with clients at the point of purchase.
Education
Bachelor of Arts - Illustration
Art Academy of Cincinnati
Cincinnati, OH05.2012
Skills
- Funded 286 Loans
- Relationship Building
- Cold-calling
- Underwriting guidelines
- Loan Processing
- Pipeline Management
- Time management mastery
- Coaching and Mentoring
- Practiced at CONV, FHA, and VA loan process
- DU and LP Knowledge and Problem Solving Skills
Timeline
Team Leader of Lending
Royal United Mortgage
2019.01 - Current
Sales Associate
Havertys Furniture
2013.01 - 2019.01
Bachelor of Arts - Illustration
Art Academy of Cincinnati
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