Sarah Griffith
Mechanic Falls ,ME
Summary
Dedicated Medical Assistant with experience at MaineHealth Pediatrics Norway, Auburn Medical Associates, Maine Research Associates, Androscoggin Cardiology Associates skilled in clinical documentation and patient-focused care. Proven ability to enhance patient satisfaction through compassionate communication and efficient appointment management. Committed to maintaining HIPAA compliance while ensuring a safe, clean environment and supporting physicians in delivering quality care.
Medical professional prepared for this role, bringing valuable experience in clinical and administrative functions. Known for reliable support in patient care and effective communication with healthcare teams. Strong focus on collaboration and adaptability to meet changing priorities. Proficient in patient interaction, medical record management, and office support tasks.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Medical Assistant
MaineHealth Pediatrics Norway
07.2013 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Supported patient well-being, providing empathetic care and addressing concerns with sensitivity.
- Enhanced patient care by meticulously recording vital signs and updating patient records.
Medical Assistant
Auburn Medical Associates
08.2010 - 07.2012
- Supported patient care by performing clinical procedures and maintaining medical records.
- Assisted in patient intake, ensuring accurate documentation and efficient workflow.
- Educated patients on treatment plans and medication usage for improved health outcomes.
- Collaborated with healthcare providers to coordinate patient appointments and follow-ups.
- Triaging, obtaining and documenting clinical information, use of electronic medical records through Meditech, scheduling appointments through interprise, and preloading ,updating vitals, and scanning and indexing through Centricity, some phlebotomy when needed, ear lavages, EKG, HGBA1C machines , finger sticks for use in cholesterol machines, and INR machines, drug monitoring for studies, obtain medical records, helping with minor procedures, immunization injections, as well as medication injections, strep tests, specimen handling, shipping out cultures and Pap smears, maintaining refrigerator and freezer temperatures and quality controls for glucose machine strep tests, urine test and pregnancy tests, specimen processing, packing and shipping specimen's with dry ice. Utilized good communication skills to deal with negative confrontation; operated computer register with good communication skills, greeted people with good customer service skills.
Medical Assistant/Laboratory Phlebotomist
Maine Research Associates
06.2009 - 08.2010
- Assisted healthcare providers in patient examinations, ensuring efficient workflow and accurate documentation.
- Administered medications and vaccinations, adhering to safety protocols and improving patient care delivery.
- Conducted patient intake assessments, collecting vital information to streamline appointment scheduling processes.
- Managed electronic health records, maintaining data accuracy and compliance with regulatory standards.
- Triaging, obtaining and documenting clinical information, use of electronic medical records through Meditech, scheduling appointments through interprise, and preloading ,updating vitals, and scanning and indexing through Centricity, some phlebotomy when needed, ear lavages, EKG, HGBA1C machines , finger sticks for use in cholesterol machines, and INR machines, drug monitoring for studies, obtain medical records, helping with minor procedures, immunization injections, as well as medication injections, strep tests, specimen handling, shipping out cultures and Pap smears, maintaining refrigerator and freezer temperatures and quality controls for glucose machine strep tests, urine test and pregnancy tests, specimen processing, packing and shipping specimen's with dry ice. Utilized good communication skills to deal with negative confrontation; operated computer register with good communication skills, greeted people with good customer service skills.
Medical Assistant/Laboratory Phlebotomist
Androscoggin Cardiology Associates
04.2008 - 06.2009
- Trained new staff on office procedures and best practices, enhancing team performance and service quality.
- Developed patient education materials, promoting awareness of treatment plans and healthy lifestyle choices.
- Collaborated with multidisciplinary teams to coordinate patient care, improving communication and outcomes.
- Evaluated operational workflows, implementing improvements that increased efficiency in daily operations.
- Triaging, obtaining and documenting clinical information, use of electronic medical records through Meditech, scheduling appointments through interprise, and preloading ,updating vitals, and scanning and indexing through Centricity, some phlebotomy when needed, ear lavages, EKG, HGBA1C machines , finger sticks for use in cholesterol machines, and INR machines, drug monitoring for studies, obtain medical records, helping with minor procedures, immunization injections, as well as medication injections, strep tests, specimen handling, shipping out cultures and Pap smears, maintaining refrigerator and freezer temperatures and quality controls for glucose machine strep tests, urine test and pregnancy tests, specimen processing, packing and shipping specimen's with dry ice. Utilized good communication skills to deal with negative confrontation; operated computer register with good communication skills, greeted people with good customer service skills.
Education
GED -
Oak Hill
Sabattus, MEAssociate of Science - Medical Assistant
Andover College
Lewiston, ME05-2008
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Medical terminology
- Vital sign monitoring
- Vital signs monitoring
- Clinical documentation
- Patient-focused care
- Microsoft windows, Microsoft Office, Microsoft Power point Centricity, Meditech, Enterprise, Epic
- Data entry
- Reliable team player
- Electronic medical records
- Compassionate
- Immunization administration
- Maintaining confidentiality
- Compassionate caregiver
- Simple dressings
- Catch up vaccine schedule
- navigation through the state vaccination website
Accomplishments
- Vaccine Coordinator for MaineHealth Pediatrics Norway for the past 9 years.
- Recognized for going above and beyond the call of duty with Immpact Maine State vaccine website.
- I have managed to reduce wastage of vaccines.
- I have managed to take on the School Based Health Center Vaccine Coordinator and do Pediatrics at the same time.
- Documenting and reporting Newborn screens bi-weekly for pediatrics.
- attending Infection Prevention meetings
- apart of Work Place Violence meetings
- Point of Care Coordinator and Trainer
- Just started working with a team to introduce a patient clothing closet.
- Helping design and man the Nebulizer training at the skills fair.
Certification
- RMA - Registered Medical Assistant
- CPR
- CPI
- Mandatory Reporter
- Immunization Trained
- Medical Assistant IV
Timeline
Medical Assistant
MaineHealth Pediatrics Norway
07.2013 - Current
Medical Assistant
Auburn Medical Associates
08.2010 - 07.2012
Medical Assistant/Laboratory Phlebotomist
Maine Research Associates
06.2009 - 08.2010
Medical Assistant/Laboratory Phlebotomist
Androscoggin Cardiology Associates
04.2008 - 06.2009
GED -
Oak Hill
Associate of Science - Medical Assistant
Andover College
Sunshine Award
I received my Sunshine Award from a patient and his mother for not getting stress and showing compassion and patience for him during a vaccination.