Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sarah Groves

Huddleston,VA

Summary

Proven achiever with extensive experience at Walmart, adept in operational efficiency and customer service. Excelled in project management, ensuring quality and timely completion, while fostering strong vendor and team relationships. Skilled in database management and problem-solving, significantly enhancing productivity and compliance. Demonstrates exceptional organizational skills and adaptability, committed to achieving and exceeding objectives.

Overview

5
5
years of professional experience

Work History

Assets Protection Operations Team Associate

Walmart
11.2022 - Current
  • Managed multiple projects simultaneously, ensuring timely completion and adherence to quality standards.
  • Collaborated with senior management to establish strategic plans for operational improvements and growth initiatives.
  • Enhanced overall productivity by identifying areas for improvement and providing effective solutions.
  • Assisted in the development of department budgets, monitoring expenditures closely to ensure fiscal responsibility.
  • Ensured compliance with industry regulations through meticulous record-keeping procedures and regular audits.
  • Followed shipping and receiving procedures for goods and materials.
  • Maintained and prioritized to-do-list and followed up to complete tasks on-time.
  • Collected, arranged, and input information into database system.
  • Gathered, organized and input information into digital database.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.

House Cleaner

Maid 4 You Pro Cleaning Service
07.2019 - 01.2021
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
  • Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
  • Maintained a safe working environment through proper use of cleaning products and equipment.
  • Developed strong relationships with clients through consistent high-quality service and friendly interactions.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Organized tasks efficiently, prioritizing workload according to client preferences and property requirements.
  • Demonstrated flexibility in scheduling, accommodating last-minute requests and urgent cleaning needs.
  • Dusted picture frames and wall hangings with cloth.
  • Received numerous positive reviews from clients for attention to detail and exceptional work ethic.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Adhered to professional house cleaning checklist.
  • Provided exceptional customer service through active listening, problem-solving abilities, and clear communication skills.
  • Emptied trashcans and transported waste to collection areas.
  • Increased repeat business by maintaining excellent communication with clients and addressing concerns promptly.
  • Delivered customized cleaning solutions based on specific property layouts and homeowner preferences, resulting in tailored experiences that met unique needs.
  • Assisted fellow house cleaners when needed during busy periods or staff shortages.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Collaborated with team members to complete large-scale projects within tight deadlines, ensuring top-quality results.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
  • Washed and put away kitchen dishes, utensils and glassware.
  • Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
  • Changed bed linens and collected soiled linens for cleaning.
  • Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
  • Collected trash and moved garbage cans from kitchen areas to pick-up stations.
  • Polished fixtures to achieve professional shine and appearance.
  • Returned emptied garbage receptacles to proper locations.
  • Restocked cleaning storage cabinets, carts and baskets for easy use.
  • Rotated linens in storerooms and replenished when supplies ran low.

Education

Associate Of General Studies - General Studies

Virginia Western Community College
Roanoke, VA

Skills

  • Scheduling and Planning
  • Health and safety
  • Operational Efficiency
  • Customer Service
  • Verbal and written communication
  • Workload prioritization
  • Relationship Building
  • Safety Procedures
  • Standard Operating Procedures
  • Deadline Management
  • Freight Handling
  • Database Management
  • Warehouse equipment operation
  • Teamwork and Collaboration
  • Problem-Solving
  • Time Management
  • Attention to Detail
  • Problem-solving abilities
  • Multitasking
  • Reliability
  • Organizational Skills
  • Self Motivation
  • Goal Setting
  • Adaptability

Timeline

Assets Protection Operations Team Associate

Walmart
11.2022 - Current

House Cleaner

Maid 4 You Pro Cleaning Service
07.2019 - 01.2021

Associate Of General Studies - General Studies

Virginia Western Community College
Sarah Groves