Sarah Gryder
Sales Professional
Vallejo,Ca
Summary
- Driven sales management professional eager to revitalize sales operations and align procedures to maximize profits and client acquisition.
- Coachable and excited to learn new things, grow and excel in a new environment.
- Excited to contribute to team success through hard work, attention to detail and excellent organizational skills.
- Expert in increasing productivity and customer satisfaction while driving revenue and sales.
- Committed to streamlining procedures while optimizing employee talent.
Overview
7
7
years of post-secondary education
9
9
years of professional experience
Work History
Sales Manager, Western Mountain Pacific Region
Marriott International, Inc.
Walnut Creek, CA
06.2018 - 04.2021
- Managed convention sales of groups for 85 hotels across the Western US Region, from the Bay Area and greater Northern California, to Portland, Seattle, Salt Lake City, and Denver. Was consistently a top performer in the regional office.
- Consistently achieved and outperformed sales goals, with 135% to goal attained in 2019.
- Demonstrated ability to adapt to drastically changing business environments. Examples include the "largest hotel strike in US history" December 2018, the Marriott/Starwood Merger, and Covid-19. Was apart of the select team of Sales Managers brought back to re-launch the organization after initial furlough's due to Covid-19.
- Mentored office's administrative support team, guiding them on best practices and how to partner with managers for maximum productivity. Mentored junior sales managers, providing best practices, individualized sales and systems training, and moral support.
- Worked with customers to align their preferences with the appropriate Marriott brand and actively up-sells each business opportunity to maximize revenues and drive customer loyalty.
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Demonstrated excellent selling skills, strong communication skills, and a detailed understanding of property operations, food and beverage, and planning.
Administrative Assistant
Marriott International
Walnut Creek, CA
02.2018 - 05.2018
- Provided administrative and customer support for designated Sales Managers.
- Prepared sales-related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders)
- Compiled, copied, sorted, and filed records of office activities, business transactions, and other activities to ensure the success of my Sales Managers.
Server
Andaz of Hyatt Hotels
Napa, Ca
09.2015 - 01.2018
- Achieved monthly sales goals by using successful strategies to promote specials, desserts and alcoholic beverages.
- Without the traditional restaurant setup that entails a host/hostess, food-runners, etc., server's ability to manage their time and tasks immaculately while exceeding service standards was essential.
- Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity.
Server
The Cheesecake Factory
Walnut Creek, Ca
04.2012 - 08.2015
- Learned the 250+ item menu and all steps of service before certifying to serve tables.
- Was nominated by management to be a Designated Trainer. Trained new servers, as well as oversaw a team of people on designated shifts and ensured tasks such as side work were kept up with.
- Consistently exceeded guest satisfaction amongst a fast paced and demanding environment.
Education
Music Industry Studies -
Napa Valley College
Napa, CA 01.2010 - 01.2011
Music Industry Studies -
Diablo Valley College
Pleasant Hill, CA 01.2014 - 01.2016
High School Diploma -
Benicia High School
Benicia, Ca 02.2006 - 01.2010
Skills
Customer Relations
undefinedTimeline
Sales Manager, Western Mountain Pacific Region
Marriott International, Inc.
06.2018 - 04.2021
Administrative Assistant
Marriott International
02.2018 - 05.2018
Server
Andaz of Hyatt Hotels
09.2015 - 01.2018
Music Industry Studies -
Diablo Valley College
01.2014 - 01.2016
Server
The Cheesecake Factory
04.2012 - 08.2015
Music Industry Studies -
Napa Valley College
01.2010 - 01.2011
High School Diploma -
Benicia High School
02.2006 - 01.2010
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