Case manager with experience in building community partnerships and implementing effective policies. Possess specialized skills in needs assessment, care plan development, and client advocacy. Ability to manage time and tasks effectively to assist clients in completing wellness goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Case Manager-Health Ambassador
Connections Emergency Shelter
Mariposa, CA
02.2024 - Current
Assess client needs, develop service plans, and monitor progress toward goals.
Provide crisis intervention support during emergency situations to ensure client safety.
Coordinated case management services, including intake, assessment, advocacy, and monitoring.
Maintain detailed logs and electronic records for reporting to funders and compliance monitoring.
Maintained calendars for events, meetings, and deadlines to improve time management.
Link clients with medical, mental health, and social services to enhance autonomy.
Collaborate with multidisciplinary teams to develop effective treatment and care plans.
Identify barriers to success and implement strategies for overcoming challenges.
Coordinate transportation services for clients lacking reliable access to transit.
Healthcare Navigator
Mariposa Heritage House
Mariposa, CA
09.2021 - 02.2023
Conducted intake assessments for new clients to determine service eligibility and develop case plans.
Facilitated referrals to community partners and agencies based on client needs.
Provided crisis intervention services as needed to address urgent client needs.
Coordinated with health care providers to create comprehensive treatment plans for clients.
Fostered community connections by collaborating with local organizations and businesses.
Monitored Anthem BC funding to ensure compliance with budget guidelines.
Led care coordination efforts, facilitating culturally relevant communication among all parties involved.
Compiled monthly data reports on client outcomes for funders and management review.
Conducted follow-ups with clients to assess goals met and identify unmet needs.
Updated database daily to accurately reflect provided services.
Verified accuracy of services entered by cross-referencing with Excel spreadsheet.
Evaluated program performance during quarterly partner meetings to facilitate data-driven decision-making for strategic movement
Tracked services rendered and presented results to funders accordingly.
Held regular meetings with Individual Route and Fixed Route drivers to review policies and procedures and address any issues or concerns.
Managed budgeting activities related to incentives and other Healthcare Related needs.
Oversaw daily operations of Fixed Route and Individual Route drivers.
Case Manager-PAS Coordinator
Connections Emergency Shelter
Mariposa , CA
04.2020 - 09.2021
Monitored inventory levels, and ordered supplies to maintain operational readiness.
Coordinated skill development sessions for clients to enhance a supportive shelter atmosphere.
Ensured compliance with company policies regarding project management activities.
Monitored project progress and provided timely updates to stakeholders.
Maintained updated knowledge through ongoing education and advanced training opportunities.
Executed daily responsibilities accurately and efficiently.
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