Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
References
Timeline
Generic
Sarah Haas

Sarah Haas

Baldwin,WI

Summary

Motivated professional with over 25 years of experience in program development, project management and social services. I enjoy researching complex issues and developing solutions to help individuals and programs reach and maintain their full potential and intended results.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Organizational Effectiveness and Talent Management

Hennepin County Human Services
Minneapolis, MN
01.2008 - Current
  • Provide guidance, direction, and supervision to the Human Services Organizational Culture Staff.
  • Lead development of mission, vision, values, goals and strategic initiatives.
  • Advise management on best practices for achieving desired outcomes through organizational change initiatives.
  • Gather feedback from employees regarding current working conditions and propose changes.
  • Design, develop and lead multi-dimensional, complex projects.
  • Collaborate and negotiate with internal and external customers to ensure business solutions and services are in alignment with department and county initiatives.
  • Recommend, design and implement change management strategies associated with department and county initiatives.
  • Research, develop and implement Human Services Wellness Program focused on increasing employee wellness.
  • Conduct needs analyses and cultural assessments to enhance organization-wide change and offer recommendations.

Manager

Rock Landscape and Gardens, Inc
Baldwin, WI
06.2003 - 12.2022
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Coached, mentored and trained team members in order to improve their job performance.
  • Maintained records of all documents related to each project including specifications, change orders, invoices.
  • Managed marketing including text copywriting , website and graphic design elements.

Community Program Associate

U of M Community University Health Care Center
Minneapolis, MN
11.1998 - 07.2004
  • Developed social services programs and provided services for diverse, underserved populations.
  • Supervised staff to ensure program standards were followed, grant requirements were met, and appropriate data was collected, documented and provided to grant founders

Education

Psychology

Augsburg University
Minneapolis, MN

Skills

  • Diversity and Inclusion
  • Strategic Planning
  • Organizational Development
  • Analytical Thinking
  • Adaptability and Flexibility
  • Change Management
  • Culture Development
  • Teamwork and Collaboration
  • Continuous Improvement
  • Team Building

Accomplishments

Hennepin County Diversity and Inclusion Award

Jan 2021
Awarded Hennepin County's Diversity and Inclusion Award for my work to increase staff understanding of, and confidence in, Hennepin County's Disparities reduction efforts, as well as foster an understanding of what actions staff could take in their daily work, highlighting authentic employee-lived experiences, and building trust and support for eliminating disparities.

Hennepin County Workforce Development Award
Jan 2021
Received Hennepin County's Workforce Development Award for development and implementation of a multidimensional organizational response for staff who experience secondary trauma as part of their job duties, increasing the well-being, effectiveness and stability of the workforce.

Hennepin County Customer Service Award

2010

Finalist for Hennepin County Customer Service award

Certification

  • Psychological First Aid Certified
  • Certified Trauma Support Specialist
  • Certified Masterful Virtual Trainer
  • Completion of The National Association of Counties (NACo) High Performance Leadership Academy
  • Completion of ICS Training

References

References available upon request.

Timeline

Organizational Effectiveness and Talent Management

Hennepin County Human Services
01.2008 - Current

Manager

Rock Landscape and Gardens, Inc
06.2003 - 12.2022

Community Program Associate

U of M Community University Health Care Center
11.1998 - 07.2004

Psychology

Augsburg University

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Sarah Haas