Sarah Hackman
Eagan,MN
Summary
I am an 18-year-old with a strong work ethic, compassion, ambition, and dedication, and I am determined to build a career in customer service. As well as always Eager to learn and grow, I aspire to contribute to your team by making a legendary positive impact, helping others, and simplifying processes with an genuine enthusiasm for learning and customer satisfaction and creating positive connections! My background in being a crew member advancing to crew trainer taught me strong leadership skills and build efficient communication using Ask,Ask, Tell to ensure and teach accuracy.
Overview
2
2
years of professional experience
Work History
Crew Member/Crew Trainer
McDonald's
Eagan, MN
04.2024 - 10.2025
- Crew Trainer – McDonald’s (Feb–Oct)Trained numerous new hires on operations, food safety, and customer service, emphasizing accuracy through coaching techniques such as ask–ask–tell in a fast-paced environment.
- Ambassador for the Ronald Mcdonald House Charity. Was volunteer of the month for numerous months.
- Regularly scheduled duties include taking and fulfilling orders, operating cash register accurately, processing transactions efficiently and managing cash flow meeting customer expectations, and managing lobby cleanliness.
- Regularly acknowledged by management for exceeding expectations and roundup goals and delivering positive customer experience, supported by feedback from 30+ costumers.
Education
Senior High School Education - undefined
Skills
accountability
Food safety
Store closing procedures
Leadership
Food service
Processing cash transactions
Cash handling
Customer service
POS
Basic math
Multitasking
Time management
Sales
Communication skills
strong interpersonal skills
ability to work as part of a team
High achiever
ability to learn and understand tasks quickly while able to request clarification when needed
Timeline
Crew Member/Crew Trainer
McDonald's
04.2024 - 10.2025