Sarah Handler
Whitinsville,MA
Summary
Dynamic Senior Technical Writer Specialist at PTC with expertise in technical writing and localization coordination. Proven track record in enhancing documentation processes and training junior editors, leading to improved team efficiency. Adept at creating high-quality content and style guides, fostering collaboration across teams to ensure clarity and accuracy in technical communications.
Overview
10
10
years of professional experience
Work History
Senior Technical Writer Specialist
PTC
05.2022 - Current
- Coordinate with localization teams to translate technical documents into multiple languages, expanding product reach in global markets.
- Collaborate with cross-functional teams to gather information and ensure accuracy of technical content in product releases.
- Champion continuous improvement initiatives within the documentation team, resulting in more streamlined processes and higher-quality outputs.
- Conduct thorough research on emerging industry trends, incorporating relevant findings into updated technical documents.
- Conduct editorial reviews and serve as the primary contact for writing-related inquiries on the writing coaches team.
Technical Editor
PTC
09.2015 - 05.2022
- Improved overall team efficiency by training junior editors on advanced editing techniques and tools usage.
- Supported proposal development efforts by creating persuasive content tailored to specific audience needs and expectations.
- Contributed to the creation of high-quality proposals by proofreading and editing for clarity, accuracy, and persuasiveness.
- Developed comprehensive style guides to maintain consistency and improve overall document readability.
Education
Bachelor of Arts - English
University of Massachusetts, Boston
Boston, MA12-2013
Skills
- Technical writing
- Content management
- Document structuring
- Editing and proofreading
- Release notes writing
- Localization coordination
- Style guide development
- Training and mentoring
- DITA and XML authoring
- Agile methodology
Accomplishments
Awarded MVP for outstanding performance and contributions over the course of one quarter
Timeline
Senior Technical Writer Specialist
PTC
05.2022 - Current
Technical Editor
PTC
09.2015 - 05.2022
Bachelor of Arts - English
University of Massachusetts, Boston
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