SARAH HANDLER
Hemet,CA
Summary
Business professional with strong background in global trade and logistics, supply chain management and vendor negotiation. Facilitated cross-functional team collaboration and deadline-driven execution to streamline international shipping processes. Highly reliable, with strong analytical and problem-solving skills essential for driving continuous improvement.
Overview
31
31
years of professional experience
Work History
IMPORT/EXPORT SPECIALIST
DIRECTUS USA, INC.
02.2010 - Current
- Oversee global shipping activities, maintaining compliance with U.S. import/export regulations via ACE Customs and Border Protection.
- Coordinate with customs brokerage and supply chain coordination to manage end-to-end logistics
- Prepare accurate documentation to support timely and efficient customs processing for global shipments ensuring complete customer satisfaction through proactive service and issue resolution
- Managed $500K + in monthly AR/AP operations with 100% on-time reconciliation
- Simultaneously maintaining import and export shipping schedules for upwards of 400 containers per year with deadline compliant delivery
- Proficient in tariff classification under the Harmonized Tariff Schedule.
SALES COORDINATOR
DIRECTUS USA, INC.
03.2002 - 02.2010
- Addressed customer inquiries to support sales, quoting, and fulfillment processes.
- Developed and maintained collaborative relationships with customers and suppliers, driving repeat business.
- Track sales leads and follow up with potential clients to expand business opportunities
ADMINISTRATIVE ASSISTANT TO GENERAL MANAGER
DIRECTUS USA, INC.
03.1998 - 03.2002
- Preparing and editing correspondence, reports, and spreadsheets
- Serve as a point of contact between customers and suppliers
- Assisted the GM and Managing Director with routine administrative functions and scheduling
TASTING ROOM ASSOCIATE
FRISBY CELLARS
01.2016 - 01.2017
- Delivered high-quality customer service in a hospitality setting.
- Educated guests on wine selections, including vintage, grape variety, and origin.
- Operated Square and Xudle Winery Point of Sale systems for sales transactions.
CUSTOMER SERVICE REPRESENTATIVE / SALES SUPPORT
NOEL JOANNA, INC.
01.1994 - 01.1998
- Supported domestic and international clients with order processing and account maintenance.
- Handled high-volume sales order entry and processed returns and credits efficiently.
- Forecasted product needs weekly and maintained shipment tracking through detailed spreadsheets.
Education
No Degree - Communications
California State University, Fullerton
Fullerton, CASkills
- Shipping logistics management
- Supply chain coordination
- International business development
- Multimodal transportation planning
Accomplishments
- Port of Long Beach operations training
- Quickbooks online training course
- AES Customs and Border Protection online training course
Timeline
TASTING ROOM ASSOCIATE
FRISBY CELLARS
01.2016 - 01.2017
IMPORT/EXPORT SPECIALIST
DIRECTUS USA, INC.
02.2010 - Current
SALES COORDINATOR
DIRECTUS USA, INC.
03.2002 - 02.2010
ADMINISTRATIVE ASSISTANT TO GENERAL MANAGER
DIRECTUS USA, INC.
03.1998 - 03.2002
CUSTOMER SERVICE REPRESENTATIVE / SALES SUPPORT
NOEL JOANNA, INC.
01.1994 - 01.1998
No Degree - Communications
California State University, Fullerton
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