Sarah Handy
Haslett
Summary
Communications professional with experience in an office setting, data entry, accounting, marketing & sales and social media. A driven leader and team player who works effectively in a fast-paced environment. Well-known for strong interpersonal skills and the ability to multi-task effectively.
Overview
10
10
years of professional experience
Work History
Office Assistant
Graff Chevrolet Okemos, Inc.
03.2025 - Current
- Managed daily office operations, ensuring efficient workflow and organization.
- Implemented filing systems that improved document retrieval speed and accuracy.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Contributed to a positive work environment by fostering open communication among colleagues.
- Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.
- Assisted in financial tasks such as invoicing, expense tracking, and budget preparation to ensure accuracy.
- Daily accounting tasks involving the purchase of new and pre-owned vehicles.
- Input data into spreadsheets and databases.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Utilized office management software to record and track customer information.
- Assisted in covering the front receptionists desk when needed which including scanning documents, answering incoming phone calls and greeting guests who entered the showroom.
Director of Sales and Marketing
Ryan Ellis Motorsports
11.2020 - Current
- Created new marketing strategies tailored to each company to increase positive ROI.
- Generated between $300,000 and over $500,000 in sponsorship revenue for Ryan in 2023, 2024 and 2025.
- Doubled secondary sponsorship in 2023 and 2024 with most companies returning for our 2025 season.
- Increased Ryan's schedule from part-time in 2023 to full-time in 2024, 2025 and our upcoming 2026 season.
- Developed and executed strategic marketing plans to enhance brand visibility and market penetration.
- Increased sales revenue by implementing innovative marketing strategies and fostering strong relationships with clients.
- Analyzed sales and marketing data for improved strategies.
- Secured major client contracts by delivering persuasive presentations that highlighted the value of a partnership.
- Boosted company''s brand visibility through targeted advertising campaigns and social media engagement.
Personal Shopper
Stop & Shop
10.2020 - 03.2025
- Collaborated with store teams to ensure product availability and quality standards.
- Streamlined shopping processes, enhancing customer satisfaction through timely service delivery.
- Trained new staff on best practices for customer engagement and product selection techniques.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Recommended alternative products or options when specific items were out of stock or unavailable.
- Trained new employees on customer service, money handling and organizing strategies.
- Maintained current knowledge of evolving changes in marketplace.
Electronics Sales Associate
Walmart
06.2016 - 10.2020
- Assisted customers in selecting electronic products based on needs and budget.
- Demonstrated product features and benefits to enhance customer understanding.
- Managed inventory levels, ensuring availability of popular electronics items.
- Processed sales transactions accurately using point-of-sale systems.
- Trained new associates on customer service protocols and product knowledge.
- Collaborated with team members to optimize store layout for electronics displays.
- Resolved customer inquiries and issues to maintain high satisfaction levels.
- Developed promotional displays to attract customers and increase sales visibility.
- Applied knowledge of electronics products to educate prospects and customers.
- Maintained a clean, organized, and visually appealing sales floor, ensuring an enjoyable shopping experience for customers.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Handled customer inquiries and resolved issues promptly, demonstrating strong problem-solving skills and dedication to customer service excellence.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stayed up-to-date on the latest industry trends and technology advancements, enabling informed conversations with customers about various products.
- Assisted in inventory management, accurately tracking stock levels and placing orders as needed to maintain optimal product availability.
- Stayed up-to-date on current promotions, sales, and special events to impart such information to customers.
- Effectively managed time across multiple responsibilities including assisting clients on the sales floor, processing transactions at the register, organizing merchandise displays, or maintaining product inventory records as needed throughout each shift.
- Checked to see if requested items were available from store's inventory.
- Displayed merchandise by arranging in appealing ways to boost sales.
- Contributed to sales growth by effectively upselling and cross-selling products based on customers'' needs and preferences.
- Processed credit and debit card payments to complete customer buying experience.
- Improved customer satisfaction by quickly resolving any complaints or issues.
- Optimized display arrangement for better product visibility and appeal.
- Managed efficient cash register operations.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Listened to customer needs and desires to identify and recommend optimal products.
- Used in-store system to locate inventory and place special orders for customers.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Prioritized helping customers over completing other routine tasks in store.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Performed cash, card, and check transactions to complete customer purchases.
Education
Bachelor of Arts - Communications
Southern New Hampshire University
Hooksett, NH11-2021
Skills
- Customer service
- Positive attitude
- Time management
- Data entry
- File organization
- Dedicated team player
- Excel spreadsheets
- Filing and data archiving
- Valid Driver's license
- Invoice processing
- Inventory management
- Multi-line phone proficiency
- Payment processing
- Customer relationship management (CRM)
- Social media and promotions
- Proofreading
- Networking
- Strategic planning
- Marketing campaign development
- Creative direction
- Advertising campaigns
- Branding
- B2B marketing
- Relationship building
- Social media marketing
- Social media platforms
- Marketing and advertising
- Microsoft office
- Public and media relations
- Strategic marketing
- Negotiation
- Partnership development
- Proposal writing
- Teamwork and collaboration
- Multitasking
- Excellent communication
- Reliability
- Cash handling
- Inventory restocking
Timeline
Office Assistant
Graff Chevrolet Okemos, Inc.
03.2025 - Current
Director of Sales and Marketing
Ryan Ellis Motorsports
11.2020 - Current
Personal Shopper
Stop & Shop
10.2020 - 03.2025
Electronics Sales Associate
Walmart
06.2016 - 10.2020
Bachelor of Arts - Communications
Southern New Hampshire University