Sarah Hansen
Anchorage,AK
Summary
Proven team player and adept in cash handling, I was excelled at Starbucks by fostering a welcoming atmosphere, enhancing customer satisfaction, and driving repeat business. Leveraging hospitality and professionalism, I effectively resolved complaints, contributing to a positive and productive work environment. My approach consistently promoted safety and efficiency, showcasing my adaptability and commitment to excellence.
Overview
3
3
years of professional experience
Work History
Barista
Starbucks
11.2023 - 07.2024
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Provided exceptional customer service, resolving any complaints promptly and maintaining positive reputation.
- Learned special recipe items and seasonal offerings to best meet customer needs.
Breakfast Server
Inlet Pubhouse
11.2022 - 10.2023
- Developed rapport with regular customers, fostering loyalty and repeat business.
- Collaborated with kitchen staff to ensure accurate and timely delivery of menu items.
- Greeted guests and seated promptly, providing special accommodation for handicapped diners and small children.
- Resolved customer complaints promptly and professionally, demonstrating commitment to excellent customer service.
Barista
Inlet Tower Hotel & Suites
06.2021 - 08.2023
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Education
High School Diploma -
Dimond High School
Anchorage, AK05.2023
Skills
- Friendly and outgoing
- Team Player
- Cash Handling
- Opening and closing duties
- Active listener
- Adaptable and Flexible
Timeline
Barista
Starbucks
11.2023 - 07.2024
Breakfast Server
Inlet Pubhouse
11.2022 - 10.2023
Barista
Inlet Tower Hotel & Suites
06.2021 - 08.2023
High School Diploma -
Dimond High School