Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sarah Hansen

Ringsted,IA

Summary

Resiliant Direct Support Professional with solid background assisting patients with basic needs and care. Knowledgeable about medical procedures, recreational requirements and protective measures. Perceptive individual familiar with social and community services rules and regulations.

Overview

18
18
years of professional experience

Work History

Direct Support Professional

Horizons Unlimilted
Emmetsburg, Iowa
07.2012 - Current
  • Developed relationships with families of those receiving services to ensure continuity of care.
  • Provided assistance to individuals with daily activities such as personal care, meal preparation and medication reminders.
  • Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
  • Provided guidance and support to ensure safety of individuals served.
  • Facilitated social interactions between participants and their peers in the community.
  • Accompanied individuals on outings to promote independence and integration into the community.
  • Instructed individuals in self-advocacy skills to increase autonomy and decision making abilities.
  • Collaborated with other staff members to develop individualized service plans for each participant.
  • Assisted individuals with daily living activities such as bathing, dressing, and grooming.
  • Assisted in planning and implementing recreational activities for participants.
  • Assisted with planning and coordination of activities and outings based on individual needs.
  • Encouraged and reassured clients throughout transitions to facilitate smooth discharge.
  • Documented current patient information to update vital signs, behaviors, and eating habits.
  • Transported clients to doctor's appointments and errands.
  • Assisted individuals in learning and developing new skills.
  • Monitored client's well-being, safety and comfort under physician direction.
  • Reported changes in client condition to administrators, facilitating nursing intervention.
  • Accompanied or transported clients to appointments, errands and social activities.
  • Advocated for disabled individuals to foster communication and self-expression and achieve goals.
  • Used approved crisis intervention techniques in emergency situations.
  • Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
  • Tracked and reported clients' progress based on observations and conversations.
  • Followed care plan and directions to administer medications.
  • Developed strong and trusting rapport with patients to facilitate smooth, quality care.
  • Supervised medication administration, personal hygiene and other activities of daily living.
  • Leveraged database management system to track and report service hours, details of activities and progress on goals.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Assisted individuals in development of social skills to become integrated in community.
  • Monitored health and well-being of clients and reported significant health changes.
  • Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
  • Collected and recorded patients' blood pressure, pulse, and respirations (TPRs) to evaluate and note basic health status.
  • Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
  • Obtained sources of entertainment for clients to provide full and enjoyable daily activities.
  • Organized oral medications for clients following dosage and schedule requirements.
  • Maintained detailed records of services performed on clients.
  • Partnered with registered nurses and physiotherapists to provide care to patients.
  • Assisted clients with maintaining good personal hygiene.
  • Helped clients communicate with loved ones by typing written messages and relaying verbal messages.
  • Helped clients get in and out of beds and wheelchairs.
  • Consulted with client care team to continually update care plans.
  • Contacted medical providers on behalf of clients to follow up on appointments.
  • Helped clients adjust to new lifestyles during periods of incapacitation or recuperation.
  • Contributed to case reviews of client status and progress.
  • Recorded client status progress and challenges in logbooks and reports.

Restaurant Hostess/Waitress Trainer

Dreyer's Diner
Armstrong , IA
07.2006 - 09.2012
  • Completed daily side work tasks assigned by management such as rolling silverware or folding napkins.
  • Provided assistance to servers as needed including refilling beverages and clearing plates from tables.
  • Answered incoming calls with appropriate greeting and provided information about menu items or services offered.
  • Managed reservations, waitlists, and special requests for large parties.
  • Resolved customer service and food-related issues to maintain guest satisfaction.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.

Full Time College Student

Iowa Lakes Community College
Estherville, IA
09.2006 - 05.2011
  • Attended lectures and seminars, took notes, and completed assignments to fulfill course requirements.
  • Participated in student organizations, volunteered with campus initiatives, and attended meetings.
  • Created a study plan to manage time efficiently for studying, completing projects, and writing papers.
  • Prepared presentations using multimedia software tools such as PowerPoint or Prezi.
  • Advised fellow students on academic issues such as course selection or career paths.
  • Built positive relationships with professors and assisted with research and innovation.
  • Used student resources and asked professors, assistants, dean, and other leaders for support.
  • Balanced school with extracurricular activities and built social connections for personal and professional growth.
  • Attended workshops and seminars to enhance learning beyond the classroom.
  • Completed coursework in a broad range of subjects, developing a well-rounded education.
  • Adapted to diverse learning environments, including remote and in-person settings.
  • Met regularly with academic advisors to ensure progress towards educational goals.
  • Engaged in classroom discussions, demonstrating critical thinking skills.
  • Conducted research using academic journals and online databases for various papers.
  • Completed assigned readings and homework, enhancing understanding of subject matter.
  • Participated actively in group projects, contributing to successful outcomes.
  • Mastered various software tools and platforms for online learning and assignments.
  • Engaged in continuous learning through summer courses and enrichment programs.
  • Managed time effectively to balance academic, extracurricular, and personal responsibilities.
  • Volunteered for community service projects, applying academic knowledge in real-world scenarios.
  • Prepared and delivered presentations on subject-specific topics.
  • Maintained consistent attendance, achieving a perfect record for multiple semesters.
  • Set specific goals for projects to measure progress and evaluate end results.
  • Created plans to propose solutions to problems related to efficiency, costs or profits.
  • Maintained positive working relationship with fellow staff and management.
  • Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.

Education

High School Diploma -

Armstrong Ringsted HIgh
Armstrong, IA
05-1995

Skills

  • Chronic Disease Management
  • Transportation
  • ADL support
  • Care Delivery
  • Patient Management
  • Behavioral Management
  • Client documentation
  • Appointment Scheduling
  • Report Generation
  • Case Management
  • Client Support
  • First aid and safety
  • Medical Records Management
  • Quality program protocols
  • Medication Administration
  • Knowledge of state regulations

Timeline

Direct Support Professional

Horizons Unlimilted
07.2012 - Current

Full Time College Student

Iowa Lakes Community College
09.2006 - 05.2011

Restaurant Hostess/Waitress Trainer

Dreyer's Diner
07.2006 - 09.2012

High School Diploma -

Armstrong Ringsted HIgh

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Sarah Hansen