Sarah Hansen
Le Mars,IA
Summary
Hardworking, proactive individual with a superior work ethic, great people skills, and an enthusiastic personality. Team player with a positive attitude and extensive history working in fast-paced environments. Expertise in order picking, inventory management, and other general warehouse operations but always zealous to expand knowledge and experience.
Overview
1
1
Certification
18
18
years of professional experience
Work History
Environmental Services Technician
Unity Point St. Luke's
Sioux City, Iowa
10.2024 - 06.2026
- Maintained cleanliness and sanitation in patient rooms and common areas.
- Followed safety protocols for handling hazardous materials and chemicals.
- Followed infection control guidelines while performing duties throughout the facility.
- Disinfected bathrooms and other high-traffic areas to ensure a safe and healthy environment.
- Responded promptly to emergency requests for service such as spills or flooding.
- Used brooms, mops and vacuum cleaners to remove dirt and debris from floors.
Housekeeper
Holiday Inn
Le Mars, Iowa
05.2024 - 07.2024
- Changed & replaced bed linens using hospitality corners to provide comfort for guests.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Sanitized & cleaned bathroom areas including toilets, tubs, mirrors, showers, and sinks.
- Disinfected telephones, light switches and other frequently touched objects.
- Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
- Scrubbed kitchen appliances, countertops, and fixtures.
- Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.
- Replenished supplies such as towels, drinking glasses, and coffee cups in guest rooms.
- Maintained well-stocked and well-organized service carts to support efficient and timely cleaning services.
- Worked independently and efficiently to complete daily cleaning assignments.
CAP 2 Associate
Walmart
Le Mars, Iowa
11.2020 - 05.2023
- Unloaded freight from delivery trucks.
- Stocked shelves, racks, and bins with new merchandise.
- Helped manage smooth processing of incoming merchandise with proper down-stacking techniques to minimize unloading & stocking times.
- Printed accurate labels and applied to open boxes/containers prior to binning overstock items.
- Organized merchandise on shelves for efficient customer access and visibility.
- Maintained a neat and organized work area while adhering to safety standards.
- Operated equipment (such as pallet jacks) safely for loading and unloading products as needed.
- Organized back-room stock shelves according to company policies and procedures.
- Replenished merchandise displays when needed according to company guidelines.
- Assisted customers with locating items on sales floor and in backroom storage areas.
- Assisted with training new associates on operational procedures and safety practices effectively.
Screenprint Wearable Utility Worker
Staples Promotional Products
Orange City, Iowa
06.2019 - 12.2019
- Inspected final product from the oven for quality of prints and products- verified that the art was correct and kept accurate counts
- Unpacked orders and verified correct product and counts
- Hand folded and bagged products
- Applied barcodes and/or hang tags on product
- Completed paperwork accurately
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
General Kitchen Worker
Casey's General Store
Le Mars, Iowa
11.2018 - 03.2019
- Re-stocked, organized and arranged service and food stations
- Packaged and stored food products appropriately to ensure proper handling and preservation
- Prepared for busy periods by organizing ingredients and restocking supplies for expected loads
- Maintained clean and sanitized work area in accordance with food safety guidelines, avoiding cross-contamination of raw and prepared food products
- Provided excellent service and attention to customers in face-to-face encounters and through phone conversations
- Earned good attendance record and built reputation for being on time and ready to work
- Followed recipes and customer request details to prepare high-quality, delicious meals- such as pizzas and sandwiches
- General food prep, handling, stocking, rotating, and cleaning throughout the store
Overnight Stocker
Walmart
Le Mars, Iowa
08.2014 - 11.2018
- Removed product from boxes and placed on shelves properly- according to merchandising guidelines
- Picked up all boxes and related trash from the sales floor
- Observed strict safety measures while stocking shelves to prevent falls and mishaps
- Used equipment such as L-Carts, Rocket Carts, and Pallet Jacks to pull items from stock and add to store shelves and bins and to load, unload, and move heavy products
- Pleasantly helped customers by finding requested items, boosting store revenues and improving retention rates
- Assisted customers based on currently available product, promotional and policy information
- Helped customers complete purchases, including processing payments and bagging items
- Any other duties as assigned or requested by supervisor
Crew Member
Taco John's
Le Mars, Iowa
06.2013 - 04.2014
- Assisted customers with menu selections and provided excellent service.
- Interacted pleasantly with guests to deliver quality customer service.
- Handled cash register transactions accurately while processing customer orders.
- Ensured adherence to health regulations while preparing and serving food items.
- Operated kitchen equipment, maintaining cleanliness and functionality.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Maintained organized storage areas for food products, beverages and restaurant supplies.
Cashier/Crew Member
Caseys Genral Store
Le Mars, Iowa
09.2012 - 06.2013
- Operated cash register/POS system efficiently, processed payments by cash/check/credit/ debit/gift card, and provided accurate change as needed.
- Maintained accurate cash drawer during shifts and reconciled daily totals.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Greeted & assisted customers with product inquiries and provided exceptional service.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Managed inventory levels by restocking shelves and organizing displays as needed or directed.
- Performed other duties as assigned by management.
- Assisted customers over the phone regarding store operations, product information and order placement.
Parent Partner
UDMO
, IA
01.2008 - 08.2012
- Acted as a peer mentor and advocate for families navigating child welfare, social services, or family development programs.
- Applied lived experience to provide empathetic, nonjudgmental mentorship and emotional support to families navigating complex child-serving systems.
- Applied personal knowledge of child welfare system to better serve and educate families.
- Coordinated multi-service action plans and accompanied families to critical meetings, Child Safety Conferences, and court hearings.
- Established behavioral modification goals and assessed progress toward goals.
- Maintained confidentiality through stringent handling of charts and data.
- Provided crisis intervention when necessary to address immediate safety concerns for families or children.
- Identified & referred clients to appropriate community resources as necessary.
- Collaborated with other professionals such as social workers, therapists, attorneys, and educators to ensure the best outcomes for families.
- Educated parents on topics related to child development, behavior management, nutrition, health care, education resources.
- Performed home visits as to monitor the safety of clients and/or their children in the environment by assessing risk factors such as housing quality, living conditions, ongoing substance use/abuse, and/or domestic violence issues.
- Conducted assessments of family functioning to identify strengths and areas of need.
- Provided support and guidance to families with young children through home visits, phone calls, and emails.
- Facilitated parent-child interactions by providing activities that promote healthy attachment.
- Assisted parents in developing positive parenting skills and strategies for addressing challenging behaviors.
- Participated in professional development opportunities to stay current on best practices.
- Maintained accurate records of all client contacts including progress notes and case summaries.
- Showed parents how to handle diverse situations through behavior modeling and role-playing.
- Assisted parents with building effective skills and establishing plans for handling different situations.
Education
Some College (No Degree) - SOCIAL WORK
Western Iowa Tech Community College
Sioux City, IASkills
- Reliability & Dependability
- Food & Customer Service (10 years)
- Data Collection & Documentation
- Use of General Computer Equipment
- Warehouse Operations Knowledge
- Initiative to work as both an Independent Individual and as a Team Member
- Strong Communication Skills
- Adaptable & Eager to Learn
Certification
- Parent Partner Certifications (Social Work/DHS)
Completed numerous different professional trainings/classes through the State of Iowa... obtained certifications for all between January 2008-August 2012
- Certified Nursing Assistant (CNA License)
Certified to work in nursing homes & trained to assist residents with Activities of Daily Living (ADL's)
Timeline
Environmental Services Technician
Unity Point St. Luke's
10.2024 - 06.2026
Housekeeper
Holiday Inn
05.2024 - 07.2024
CAP 2 Associate
Walmart
11.2020 - 05.2023
Screenprint Wearable Utility Worker
Staples Promotional Products
06.2019 - 12.2019
General Kitchen Worker
Casey's General Store
11.2018 - 03.2019
Overnight Stocker
Walmart
08.2014 - 11.2018
Crew Member
Taco John's
06.2013 - 04.2014
Cashier/Crew Member
Caseys Genral Store
09.2012 - 06.2013
Parent Partner
UDMO
01.2008 - 08.2012
Some College (No Degree) - SOCIAL WORK
Western Iowa Tech Community College