Summary
Overview
Work History
Education
Skills
References
Certification
Timeline
Sarah Hanson

Sarah Hanson

Wisconsin Rapids,WI

Summary

Highly motivated and detail orientated individual who seeks to exceed the expectation set before her. Strong customer service skills and is driven to excel and provide undivided attention to detail. Works well under pressure in a high paced environment and unsupervised. I hold multiple data entry skills through years of working with numbers and working with customers with all types of budgets. Points of accuracy are key and maintaining correct figures and calculations are highly expected. Upon applying for this position, I feel that I can bring not only an uplifting presence but my driven desire to be a team player, maintain the routine of procedures and provide my attention to detail to update all customers upon changes and postings that may apply to them. I am a strong people person, excellent listener, amazing at understanding and care for others first. I appreciate you taking the time to review my resume and considering me for the position. I look forward to meeting you in person for an interview in the near future. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Director of Operations

South Wood County Humane Society
07.2024 - 09.2024

Oversee the day to day functions for the facility. Ensure coverage for taking care of the animals.
Go out within the community to receive donations to the shelter.

  • Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
  • Monitored budget and utilized operational resources.
  • Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.

Customer Service

UniFirst Corporation
04.2017 - 06.2024
  • Manage multiple clerical duties daily
  • Handle accounts Payable & Receivables
  • Assist with audit procedures and have keen understanding of expectations
  • Understand process and procedures of new accounts, lost accounts and RSR documents
  • Assist Human Resources as needed.
  • Provided company information and policies to customers upon inquiry and answered questions via phone, email, or online chat.
  • Maintained detailed records of client interactions, ensuring accurate documentation for future reference.
  • Described product and service details to customers to provide information on benefits and advantages.
  • Explained online self-help options to customers to promote additional and after-hours support choices.

Licensed Realtor/Broker With State of Wisconsin

Jennerjohn Real Estate
04.2015 - 04.2017
  • Proficient use of Microsoft Office for letters, appraisals, billing and data entry
  • Efficiently source real estate sites, advertising sites, maps and auctions
  • Clerical duties included managing phones, copiers and other office equipment
  • Performed as Transaction Coordinator and Buyers Agent as needed.

Silver Account Coordinator

AIA Corporation
06.2012 - 05.2013
  • Proficiently used Microsoft Outlook for emails & calendar contact with clients
  • Skilled with Microsoft Office for letters and also creating manual invoices
  • Handled invoices and accounts Payable & Receivables
  • Clerical duties included managing phones, copiers and other office equipment.
  • Coordinated meetings, calls, and demos for [Number]-person account management team.

Avis & Budget Sales Associate

West Business
03.2012 - 03.2013
  • Able to confidently book reservations for customers
  • Skilled with Microsoft Access for updating and working with client files.

Customer Service

UniFirst Corporation
06.2006 - 05.2012
  • Clerical duties included managing phones, copiers and other office equipment
  • Prepared reports for all managers and the corporate office
  • Managed open and closing procedures, shipping and receiving procedures, stocking procedures
  • Assisted Human Resources as needed.
  • Maintained detailed records of client interactions, ensuring accurate documentation for future reference.

Education

License - Cosmetology

Mid-State Technical College, Wisconsin Rapids
01.1997

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills
  • Listening Skills
  • Multi-tasking strength
  • Problem-Solving
  • Excellent people skills
  • Reliable and punctual

References

  • Dr. Myron Jones, 668 Stevens St., Neenah, WI, 54956, mrj1330@yahoo.com, 920-427-5917
  • Nancee Dowler, 350 Veterans Way, Carmel, IN, 46032, nancee@ndrealtygroup.com, 317-800-3136
  • Teresa Buss, 878 Marquette St., Menasha, WI, TFieds5574@gmail.com, 920-213-1974
  • Misty Hill, 1412 Ridgewood Dr., Lillian, AL, 36549, mistydawnhill1@yahoo.com, 920-268-3385

Certification

CPR Certified UniFirst Corporation -2024

Timeline

Director of Operations - South Wood County Humane Society
07.2024 - 09.2024
Customer Service - UniFirst Corporation
04.2017 - 06.2024
Licensed Realtor/Broker With State of Wisconsin - Jennerjohn Real Estate
04.2015 - 04.2017
Silver Account Coordinator - AIA Corporation
06.2012 - 05.2013
Avis & Budget Sales Associate - West Business
03.2012 - 03.2013
Customer Service - UniFirst Corporation
06.2006 - 05.2012

CPR Certified UniFirst Corporation -2024

Mid-State Technical College - License, Cosmetology
Sarah Hanson