Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Assessments
Timeline
Generic
Sarah Hardin

Sarah Hardin

Sallisaw,OK

Summary

Dedicated and versatile professional with extensive experience in customer service, case management, property management, and bookkeeping. Proven track record of delivering exceptional service and resolving complex issues efficiently. Possesses strong organizational skills, attention to detail, and proficiency in managing multiple tasks simultaneously. Excellent communicator with a passion for building relationships and providing top-notch support to clients and stakeholders. Adept at adapting to diverse environments and collaborating effectively within team settings. Ready to leverage expertise to drive success in a dynamic work environment. Detail-oriented and organized Property Manager effective at managing personnel, property and special projects. Dedicated to interacting with property office and maintenance staff to manage on-site activities. Focused on achieving occupancy goals and working closely with property owners and decision-makers for various needs.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Property Manager

Green Development LLC
05.2022 - Current
  • Manage daily operations
  • Certified as a Property Manager
  • Use the latest digital software so that all inspections are done accurately and promptly
  • Account receivable
  • Collect rent
  • Show housing
  • Tax credit housing
  • Rural Development housing
  • HUD housing
  • Supervise maintenance.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
  • Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
  • Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
  • Managed budgetary constraints to maximize profitability while maintaining high-quality living environments for residents.
  • Fostered a sense of community among residents through well-planned social events and activities that encouraged interaction amongst neighbors.
  • Collected and maintained careful records of rental payments and payment dates.
  • Conducted regular inspections of both interior and exterior of properties for damage.
  • Developed annual operating budgets and forecasts, as well as sales and marketing plans.
  • Investigated property owners and researched current mineral rights details by reviewing hardcopy and digitized records.

Tax Preparer

RiverValley Inspections
12.2019 - 05.2023
  • I prepared taxes for clients during tax season.

Paralegal

Law Office of Sheldon Zelig
02.2010 - 02.2020
  • Drafted and prepared legal documents, including petitions, motions, and affidavits, ensuring accuracy and compliance with legal requirements
  • Conducted thorough legal research on case law, statutes, and regulations relevant to family law matters
  • Communicated effectively with clients, attorneys, and court personnel, providing updates on case status and addressing inquiries
  • Scheduled appointments, court dates, and meetings, coordinating calendars to ensure efficient case management
  • Assisted attorneys in trial preparation, including organizing exhibits, preparing witness lists, and drafting trial briefs
  • Managed documentation for divorce proceedings, child custody disputes, adoption cases, and other family law matters
  • Maintained organized case files and databases, ensuring timely retrieval of information and compliance with confidentiality protocols
  • Proficient in legal research and document drafting
  • Strong communication and interpersonal skills
  • Attention to detail and accuracy
  • Ability to multitask and prioritize tasks effectively
  • Familiarity with family law procedures and regulations.

Targeted Case Manager

Home Helpers
04.2016 - 05.2018
  • Coordinate and provide care that is safe, timely, effective, efficient, equitable, and client-centered
  • Handle case assignments, draft service plans, review case progress and determine case closure
  • Help clients achieve wellness and autonomy
  • Facilitate multiple care aspects (case coordination, information sharing, etc)
  • Help patients make informed decisions by acting as their advocate regarding their clinical status and treatment options
  • Develop effective working relations and cooperate with medical team throughout the entire case management process
  • Arrange abeyances with social services.

Mobile Coordinator/ Office Clerk

A Plus Auto Glass
05.1998 - 11.2009
  • I coordinated all mobile jobs, answered phones
  • Filed insurance claims, and completed all paperwork pertaining to claims
  • I assisted any walk-in customers as well.

Education

General educational development in Oklahoma Insurance Adjuster -

Adjusters Pro
06.2024

Bachelor's degree in English -

Rice University
Houston, TX
05.1999

Bachelor's degree in Behavorial Psychology -

Rice University
Houston, TX
05.1999

High school diploma -

Aldine High School
Houston, TX
05.1995

Skills

  • Data Entry
  • Microsoft office
  • Excel
  • Phone Sales (10 years)
  • Bookkeeping
  • Customer Service (10 years)
  • Microsoft Office
  • Creative Writing
  • Payroll
  • Commercial Cleaning
  • Office experience
  • Writing Skills
  • English
  • Inventory Control
  • Case Management
  • Crisis Intervention
  • Managed Care
  • Recruiting
  • Social Work
  • Utilization Management
  • Communication skills
  • Computer skills
  • Property Management
  • Yardi
  • Supervising Experience
  • Accounts Payable
  • Supervising experience
  • Typing
  • Customer service
  • Windows
  • Budgeting
  • Accounts receivable
  • Research
  • Accounts payable
  • Property management
  • Office Management
  • Property Leasing
  • Accounting
  • Behavioral Health
  • Office management
  • Sales
  • Tax experience
  • LIHTC
  • Accounting software
  • Financial analysis
  • Tax accounting
  • Forensic accounting (2 years)
  • Management
  • Fair Housing Regulations
  • Negotiation
  • QuickBooks
  • Fair Housing regulations
  • Social work
  • Managed care
  • CRM software
  • Leadership
  • Maintenance knowledge
  • Eviction Procedures
  • Leasing and sales
  • Staff Management
  • Administrative Support
  • Fair housing mandates
  • Vendor Management
  • Contract Negotiation
  • Compliance Monitoring
  • Business Administration
  • Software Utilization

Certification

  • Certified Case Manager
  • Driver's License
  • Forensic accounting
  • Quickbooks Pro Advisor
  • Certified Bookkeeper

Additional Information

I am a reliable worker with great work ethics. I am mature, responsible and can work unsupervised. I am a team player who is drama free.

Assessments

  • Work motivation, Proficient, 05/01/21, Level of motivation and discipline applied toward work
  • Basic maintenance and repair, Proficient, 07/01/22, Performing basic repairs and maintenance for apartment complexes, office buildings, and other facilities
  • Early childhood development, Proficient, 05/01/22, Knowledge of the development of children ages 0-3 and of ways to foster that development
  • Customer service, Proficient, 09/01/20, Identifying and resolving common customer issues
  • Work style: Reliability, Proficient, 08/01/21, Tendency to be reliable, dependable, and act with integrity at work
  • Principles of accounting, Proficient, 01/01/24, Preparing financial records according to federal policies
  • Medical receptionist skills, Proficient, 10/01/23, Managing physician schedules and maintaining accurate patient records
  • Cleaner fit, Proficient, 01/01/22, Measures the traits that are important for successful cleaners
  • Bookkeeping, Proficient, 01/01/24, Calculating and determining the accuracy of financial data
  • Business math, Proficient, 01/01/21, Using basic math to solve problems in a business context
  • Case management & social work, Proficient, 06/01/22, Determining client needs, providing support resources, and collaborating with clients and multidisciplinary teams
  • Scheduling, Proficient, 01/01/24, Cross-referencing agendas and itineraries to avoid scheduling conflicts
  • Supervisory skills: Motivating & assessing employees, Proficient, 08/01/21, Motivating others to achieve objectives and identifying improvements or corrective actions
  • Case management & social work, Proficient, 04/01/22, Determining client needs, providing support resources, and collaborating with clients and multidisciplinary teams
  • Delivery driver, Proficient, 07/01/22, Interpreting instructions or signs and solving problems
  • Basic attention to detail, Proficient, 05/01/21, Identifying differences in materials, following instructions, and detecting details among distracting information
  • Work style: Professionalism, Proficient, 05/01/21, Tendency to be accountable, professional, open to feedback, and act with integrity at work
  • HR: Compensation & benefits, Proficient, 01/01/21, Knowledge of compensation and benefits programs
  • Management & leadership skills: Impact & influence, Proficient, 08/01/21, Choosing the most effective strategy to inspire and influence others to meet business objectives
  • Legal skills, Proficient, 04/01/24, Supporting legal procedures, preparing documents, doing research, and collecting client information in a legal setting
  • Customer focus & orientation, Proficient, 05/01/21, Responding to customer situations with sensitivity
  • Home health aide skills, Proficient, 09/01/20, Providing care to patients in a home setting
  • Sales skills, Proficient, 05/01/21, Influencing and negotiating with customers
  • Basic computer skills, Proficient, 12/01/22, Performing basic computer operations and troubleshooting common problems

Timeline

Property Manager

Green Development LLC
05.2022 - Current

Tax Preparer

RiverValley Inspections
12.2019 - 05.2023

Targeted Case Manager

Home Helpers
04.2016 - 05.2018

Paralegal

Law Office of Sheldon Zelig
02.2010 - 02.2020

Mobile Coordinator/ Office Clerk

A Plus Auto Glass
05.1998 - 11.2009

General educational development in Oklahoma Insurance Adjuster -

Adjusters Pro

Bachelor's degree in English -

Rice University

Bachelor's degree in Behavorial Psychology -

Rice University

High school diploma -

Aldine High School
  • Certified Case Manager
  • Driver's License
  • Forensic accounting
  • Quickbooks Pro Advisor
  • Certified Bookkeeper
Sarah Hardin