Sarah Harding
Brenham,TX
Summary
Self-motivated administration and fleet manager brings proven leadership, organizational and customer relations skills. Independently solves problems and keeps teams on task to handle diverse business requirements.
Overview
10
10
years of professional experience
Work History
Director of Administration
Legacy Funeral Group
06.2021 - Current
- Spearheaded internal communication initiatives to foster timely order completion and deadline management.
- Set priorities and problem-solved workflow issues to maintain rapport with managers.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Identified and resolved operations challenges to promote alignment with business strategy.
- Standardized office structures and processes to promote collaboration and increased performance.
- Managed company schedule to coordinate calendar and arrange travel.
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Supported timely and accurate administrative task completion.
- Positively interacted with drivers, upper management and shop department, which helped improve overall communication.
- Inspected vehicles and requested maintenance tasks be completed within specific timeframes.
- Increased regulatory compliance by monitoring vehicles to verify adherence to operational, state and federal requirements.
- Created documents by reviewing data to recommended courses of action for senior decision-making processes.
- Organized records of vehicles, schedules and completed orders.
- Updated operational records or licensing information using computer terminals.
Office Support Manager
Legacy Funeral Group
10.2013 - 06.2021
- Maintained computer and physical filing systems.
- Created, maintained and updated filing systems for paper and electronic documents.
- Updated reports, managed accounts, and generated reports for company database.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Coordinated special projects and managed schedules.
- Coached new hires on company processes while managing employees to achieve maximum production.
- Managed compliance to keep organization operating within legal and regulatory guidelines.
- Reported to senior management on organizational performance and progress toward goals.
- Defined clear targets and objectives and communicated to other team members.
Education
BBA - Human Resources Management
Sam Houston State University
Huntsville, TXSkills
- Customer Relations
- Relationship Building
- Payroll and Budgeting
- Facilities Management
- Workflow Planning
- Policy Implementation
- Inventory Control
- Account Reconciliation
- Strategic Planning
Timeline
Director of Administration
Legacy Funeral Group
06.2021 - Current
Office Support Manager
Legacy Funeral Group
10.2013 - 06.2021
BBA - Human Resources Management
Sam Houston State University
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