SARAH HARMAN
Wilmington,NC
Summary
Dedicated and experienced bartender with a passion for crafting exceptional cocktails and providing top-notch customer service. With 5 years of hands-on experience in high-volume establishments, I excel in creating a welcoming atmosphere and delivering memorable experiences to patrons. Proficient in mixology techniques, inventory management, and maintaining a clean and organized bar area. Proven ability to work efficiently under pressure while maintaining a positive attitude. Looking to leverage my skills and expertise to contribute to a dynamic team in a vibrant hospitality environment.
Overview
4
4
years of professional experience
Work History
Bartender/Server
Brasserie Du Soliel
05.2024 - Current
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Served high customer volumes during special events, nights, and weekends.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Developed new signature cocktails to support bar marketing brand and increase profits.
Bar Tender
The Greenhouse Restaurant
05.2023 - 05.2024
- Tend bar and serve food to guests in a timely manner to ensure satisfaction from customers
- Provide guests with excellent customer service
- Able to provide in-depth knowledge of the food, drinks, and the restaurant
- Resolve issues with guests in a polite and efficient way
- Created fun and interesting craft cocktails.
Bar Manager/Bar Tender
Shark Bar and Kitchen
05.2020 - 05.2023
- Manage wait staff, handle issues with customers, as well as tend bar and serve tables in a polite and timely manner, ensuring customer satisfaction
- Interviewed, hired and trained staff to improve customer retention and bolster sales
- Resolved escalated customer complaints to maximize satisfaction and loyalty
- Monitored cash intake to reduce discrepancies
- Complied with health codes, sanitation requirements and license regulations.
Education
Bachelor of Science - Biology
University of North Carolina Wilmington
Wilmington, NC05.2025
Skills
- Excellent with customers and handling stressful situations
- Management
- Task Oriented
- Issue Resolution
- Food Service
- New Hire Training
State
NC
Zip
28403
City
Wilmington
References
- Hannah Southward 910-685-4511
- Louie Sipler 828-620-5370
- Heather Moreno-Canarie 631-681-2733
Timeline
Bartender/Server
Brasserie Du Soliel
05.2024 - Current
Bar Tender
The Greenhouse Restaurant
05.2023 - 05.2024
Bar Manager/Bar Tender
Shark Bar and Kitchen
05.2020 - 05.2023
Bachelor of Science - Biology
University of North Carolina Wilmington
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