Summary
Overview
Work History
Education
Skills
Timeline
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Sarah Harnden

Chapel Hill,NC

Summary

Dynamic professional with a proven track record at Mountain Magnolia Inn, adept in fine dining service and team leadership. Excelled in building customer relationships and enhancing team performance through effective training. Demonstrates high energy and a positive attitude, ensuring exceptional guest experiences. Skilled in POS systems and adept at managing dietary concerns, showcasing both hard and soft skills.

Overview

13
13
years of professional experience

Work History

Server

Refractory Cafe
01.2021 - Current
  • Worked with POS system to place orders, manage bills, and manage reservations
  • Used slow periods to polish stemware, deep clean server areas, restock wine and beer
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Cultivated warm relationships with regular customers.

Manager and Server

Mountain Magnolia Inn
02.2012 - 05.2018
  • Developed and maintained relationships with customers and suppliers through account development.
  • Hired and trained new staff to provide excellent service in a fine dining setting
  • Cross-trained existing employees to maximize team agility and performance.
  • Accomplished multiple tasks within established timeframes



Education

Bachelor of Arts - Photojournalism

University of North Carolina, Asheville
Asheville , NC
06.1998

Skills

  • High energy
  • Positive attitude
  • Excellent rapport with guests and team
  • Professional demeanor
  • Astute in fine dining aspects of serving

Timeline

Server

Refractory Cafe
01.2021 - Current

Manager and Server

Mountain Magnolia Inn
02.2012 - 05.2018

Bachelor of Arts - Photojournalism

University of North Carolina, Asheville

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Sarah Harnden