Sarah Harris
Hattiesburg,MS
Summary
Well-organized AdministrativeAssistant bringing over Number years managing and overseeing multiple tasks in busy offices. Commended for consistently driving team success through company procedures enforcement and personnel training. Proficient in various software and database management.
Adaptable Office Administrator with 20 years of experience with wide range of talents from travel coordination to bookkeeping. Additional experience in assisting executives and coordinating company events. Fast-learner with interest in developing new skills to better support staff and management.
Results-oriented Support Manager offering 20plus years experience in field. History of implementing successful improvements to department and leading changes by example. Industry expert with creative strategies for high-volume support ticket management.
Self-motivated Support Coordinator brings proven leadership, organizational and customer relations skills. Independently solves problems and keeps teams on task to handle diverse business requirements. History retaining clients and talented staff.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Support Coordinator
Ellisville Stare School
Ellisville, MS
12.2010 - Current
Sales Associate
Walmart
Hattiesburg, MS
02.2010 - 03.2013
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Solved customer challenges by offering relevant products and services.
- Engaged with customers to effectively build rapport and lasting relationships.
- Increased sales by offering advice on purchases and promoting additional products.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Processed product returns and assisted customers with other selections.
- Achieved perfect attendance and on-time record.
- Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
Education
Master Of Education - Business Education/Secondary Education
William Carey University
Hattiesburg, MS08.1998
Skills
- Individualized Service Plans
- Office Management
- Individualized Support
- Staff Training
- Operational Support
- Home Visits
- Customer Satisfaction
- Case Support
- Workflow Processes
- Client Needs Assessment
- Customer Inquiries
- Google Docs
- Office Support
- Conflict Resolution Techniques
- Friendly and Relatable
- Confidence and Drive
- Delegation and Work Assignment
- Diligent Follow Through
Certification
- Licensed Job Title - Timeframe
- Area of expertise License - Timeframe
- Area of certification Training - Timeframe
Timeline
Support Coordinator
Ellisville Stare School
12.2010 - Current
Sales Associate
Walmart
02.2010 - 03.2013
Master Of Education - Business Education/Secondary Education
William Carey University