Sarah Harris
Phoenix,AZ
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple responsibilities simultaneously with a high degree of accuracy.
Overview
17
17
years of professional experience
Work History
Assistant Accountant
Salus Medical
06.2023 - 09.2023
- Maintained detailed financial records of accounts receivable and bank reconciliations.
- Completed financial reports, providing insight into performance, operations and cash flow.
- Maintained accurate and complete documentation to facilitate accounting and filing functions.
- Performed daily Inventory Reports in QuickBooks and Excel.
- Compiled general ledger entries on short schedule with 100% accuracy.
Park Ranger
State Of Utah
02.2023 - 05.2023
- Welcomed up to 75 vehicles and guests per day. Monitored and Maintained 25 campsites. Increased sales in the Gift Shop by engaging with visitors and promoting merchandise.
- Provided information and guidance for park visitors, answered questions and inquiries and suggested trails for hiking.
- Patrolled all areas by foot and vehicle to assess park conditions and notified maintenance department regarding debris.
- Interacted pleasantly with visitors and promoted park rules, regulations and safety measures to educate and inform.
- Administered first aid to visitors suffering from falls and minor injuries and contacted paramedics for hospital transport in serious cases.
- Distributed park and trail maps, provided park information and answered customer service questions.
- Trained on fire protection, containment procedures and applied skills in fire fighting.
Medical Assistant
Center For Dermatology And Skin Surgery
05.2019 - 06.2021
- Assisted in the care of 45-55 patients per day.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Called and faxed pharmacies to submit prescriptions and refills.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Oriented and trained new staff on proper procedures and policies.
Concierge
Hilton
10.2014 - 10.2017
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Addressed customer inquiries with timely and professional responses via phone, email and in-person interactions.
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
- Managed daily operations of concierge desk and monitored staff performance to proactively address inefficiencies.
- Greeted guests upon arrival and offered directions to key amenities to cultivate quality hotel experiences.
- Worked closely with guests, some VIP, or celebrity, with high degree of respect for privacy.
- Developed relationships with local businesses to secure discounts and special offers for guests.
- Facilitated guest check-in and check-out processes to reduce wait times and increase guest convenience.
- Managed front office operations of busy hotel, delivering 5-star service to cultivate loyalty and satisfaction.
- Facilitated visitor requests for dining and tourist attractions by researching various venues and locales.
- Created and maintained comprehensive database of local attractions and restaurants to assist personnel in recommending guest entertainment.
- Coordinated ground and air travel arrangements for business and leisure customers to support satisfaction.
- Assisted with luggage handling, valet services and concierge services.
Patient Care Coordinator
Sentara Norfolk General Hospital
04.2009 - 02.2011
- Maintained confidentiality of patient data and condition to safeguard health information.
- Communicated with insurance companies to verify coverage and obtain authorizations for medical treatments and procedures.
- Acted as main point of contact for patients, doctors, and hospital staff by closely reviewing medical charts and maintaining high levels of communication.
- Worked closely with patients to deliver excellent and direct individualized patient care.
- Assisted patients with completing necessary paperwork and forms to provide healthcare facilities with essential information to bill for services.
- Answered incoming calls, scheduled appointments and filed medical records.
- Greeted and assisted patients with check-in procedures.
- Processed payments using cash and credit cards, maintaining accurate records of transactions.
- Provided excellent customer service to patients and medical staff.
- Delivered support to medical staff in completion of patient paperwork.
Gas Turbine Engineer Technician
United States Navy, USN
10.2006 - 03.2009
- Inspected systems, equipment and components to determine maintenance needs.
- Oversaw start-up, operations and shutdown procedures.
- Worked with large HVAC systems such as boilers, chillers and furnaces.
- Conducted preventive, corrective and predictive maintenance actions.
- Communicated instructions for tasks clearly and concisely to promote comprehension.
- Inspected and tested fire fighting and lifesaving equipment stored on vessels.
- Performed lowering, raising and cleaning of ship's anchor.
- Completed routine cleaning and sanitization of vessel and equipment.
- Complied with uniform regulations and standards of conduct as per the Uniform Code of Military Justice.
Education
Associate of Arts - Science And Psychology
Maricopa Community Colleges - Glendale Community College
Glendale, AZ05.2019
Graduate of Gas Turbine Engineering - Engineering Mechanics And Shipboard Firefighting
Basic Engineering Common Core (BECC)
Great Lakes, IL08.2007
Certification - Phlebotomy And Spanish
Aiken Technical College
Graniteville, SC01.2006
Skills
- Microsoft Office
- Accounts Payable and Receivable
- Data Entry
- ACH and Wire Transfers
- Account Monitoring
- Critical Thinking and Analysis
- Reports and Documentation
- Customer Service
- EMR Systems
- Attention to Detail
- Multitasking Abilities
- Organization and Time Management
Awards/Achievements
Letter of Commendation from The United States White House for Customer Service. (2015)
Letter of Recommendation from The Former Ambassador of Greece for Customer Relations and Support. (2016)
Student Commander of JROTC Drill Team and Color Guard.
Civil Air Patrol (CAP) Flight Instruction Training (Cessna 182).
Timeline
Assistant Accountant
Salus Medical
06.2023 - 09.2023
Park Ranger
State Of Utah
02.2023 - 05.2023
Medical Assistant
Center For Dermatology And Skin Surgery
05.2019 - 06.2021
Concierge
Hilton
10.2014 - 10.2017
Patient Care Coordinator
Sentara Norfolk General Hospital
04.2009 - 02.2011
Gas Turbine Engineer Technician
United States Navy, USN
10.2006 - 03.2009
Associate of Arts - Science And Psychology
Maricopa Community Colleges - Glendale Community College
Graduate of Gas Turbine Engineering - Engineering Mechanics And Shipboard Firefighting
Basic Engineering Common Core (BECC)
Certification - Phlebotomy And Spanish
Aiken Technical College
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