Sarah Harris
South Chicago Heights,IL
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
17
17
years of professional experience
Work History
Underwriter Technician
CNA Insurance
08.2020 - Current
- Build strong relationships with lenders, brokers and clients for constructive communications.
- Make approval and denial recommendations by determining accurate risk levels.
- Test systems, noting issues and completing preventive maintenance.
- Subject Matter Expert capability to advise and coach others in various roles.
- ·Complete coverage by delivering policies, planning future follow-up conversations and evaluating needs.
Processing Specialist
CNA Insurance
05.2012 - 08.2020
- Solicited and corrected policies by state compliance.
- Responded to customer inquiries and requests related to insurance products and policies.
- Worked to meet or exceed deadlines as defined in the product
- Scanned documents and saved in database to keep records of essential organizational information.
- Monitored data entry processes and worked to improve efficiency and performance.
Childcare Assistant
Teran's Tender Care
02.2008 - 05.2012
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Maintained child-friendly environment by allowing frequent access to outdoor activities.
- Engaged with children individually to encourage physical activity and academic curiosity.
- Operated under licensing guidelines to protect health, safety and well-being of children.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
Education
Bachelor of Science - Criminal Justice
Governors State University
Park Forest, IL01-2011
Skills
- Creditworthiness assessment
- Managing risk
- Renewing policies
- Negotiation proficiency
- Analyzing data
- Coverage determination
- Quality assurance
Timeline
Underwriter Technician
CNA Insurance
08.2020 - Current
Processing Specialist
CNA Insurance
05.2012 - 08.2020
Childcare Assistant
Teran's Tender Care
02.2008 - 05.2012
Bachelor of Science - Criminal Justice
Governors State University
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