Sarah Kate Harris
Phoenix,AZ
Summary
Dedicated receptionist adept at efficiently managing front desk operations with a courteous demeanor. Demonstrates exceptional communication and organizational skills to seamlessly handle guest inquiries and administrative tasks. Proven track record of boosting customer satisfaction and supporting team goals in fast-paced environments. Personable and energetic professional committed to delivering excellence in customer service and administrative support, with expertise in data entry, database management, and scheduling.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Swim Instructor
Sunsational Swim
05.2025 - 07.2025
- Taught daily swim instruction to students varying in ages and skill levels.
- Maintained CPR, First Aid, and lifeguard certifications to ensure preparedness for emergency situations during lessons.
- Promoted a fun learning environment through engaging activities and games designed to reinforce essential swimming skills.
- Improved swimmer confidence by providing consistent positive reinforcement and constructive feedback on technique.
- Communicated clearly and positively with parents to ensure expectations were met and exceeded.
- Streamlined class organization by maintaining accurate records of student progress, attendance, and skill assessments.
Swim Instructor
Self Employed
07.2024 - 08.2024
- Self Advertising and Marketing for clients
- Water Safety Instructor Skills
Lifeguard
City of Temecula Aquatics
03.2021 - 09.2023
- Company Overview: City of Temecula Aquatics 951-694-6480
- Supervises patrons in and around the water during open swim, lap swim, and swim lessons
- Chemical Testing (PH, Chlorine, etc.)
- Deck Safety watching and clean at all times
- Customer Service with patrons and answering any questions aquatic related
- Closing the deck and recreation center buildings
- Working with a large team and covering shifts when necessary
- Improved visitor satisfaction by promptly addressing concerns and providing helpful information.
Employee
Yogurt Island
02.2021 - 05.2021
- Cleaned and Refilled all toppings, machines, and restaurant
- Customer service
- Cashier
- Working promptly and effectively
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
Education
Certificate - Spanish Literacy
IES Avenida de Los Toreros
07.2024
High School Diploma - undefined
Great Oak High School
Temecula, CA06.2023
Skills
- Lifeguard, First Aid, CPR, AED, Blood Pathogen, and Basic life certified with American Red Cross
- Fluent in English, American Sign Language, and B3 level of Spanish
- Hard working, Good communication and Listening Skills
- Previous experience in Leadership roles
- Problem solving and Critical thinking skills
- Computer literacy, Collaborative, experienced in public speaking, and good attention to details
- Customer service
- Patience and empathy
- Relationship building
- Flexible schedule
Certification
- First Aid/CPR Certified
- Water Safety Instructor
- Certification of Bi-literacy in American Sign Language
- Audibly fluent in Spanish
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
American Sign Language
Native or Bilingual
Timeline
Swim Instructor
Sunsational Swim
05.2025 - 07.2025
Swim Instructor
Self Employed
07.2024 - 08.2024
Lifeguard
City of Temecula Aquatics
03.2021 - 09.2023
Employee
Yogurt Island
02.2021 - 05.2021
High School Diploma - undefined
Great Oak High School
Certificate - Spanish Literacy
IES Avenida de Los Toreros
Awards
Varsity Swim and Water Polo Teams of Great Oak High School, Integrity Award, Passion Award, Hard Worker Award, Award for displaying Respect, City of Temecula Aquatics, Most fun to work with, Best attitude (optimism), Lifeguard of the month, Rotary Club of Temecula, Community Service and Involvement, Participation, Scholarship award for International Youth Exchange, Great Oak High School, ASLNHS (American sign language national honor society student), Biliteracy in American Sign Language, Hard Worker Leadership Award
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