Summary
Overview
Work History
Education
Skills
Awards and Recognitions
Volunteer Work
Timeline
Sarah Harris

Sarah Harris

Boulder,UT

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

17
17
years of professional experience

Work History

Security Supervisor

Abrazo West Campus
2023.10 - 2024.01
  • Conducted regular patrols of facility to detect and deter security threats.
  • Recorded incident reports with detailed accounts of occurrences.
  • Monitored alarm systems and CCTV footage to enable prompt attention and response.
  • Closely monitored alarm systems, responding promptly to alerts and coordinating appropriate action when necessary.
  • Prepared and submitted reports to keep management informed of security activities and developments.
  • Coordinated with security personnel or other departments to establish safety of visitors and staff.
  • Responsible for In-Mate Patient Transport.
  • Responded to multiple Codes and de-escalated the situation in collaboration with local PD.

Accounting Assistant

Salus Medical
2023.06 - 2023.09
  • Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
  • Managed high-volume invoice processing tasks while consistently meeting tight deadlines for vendor payments.
  • Expedited invoice processing with effective communication between internal departments and external vendors.
  • Processed credit card payments and reconciled credit card statements for accuracy in accounting process.
  • Reduced errors in account reconciliation through meticulous attention to detail and thorough review of transactions.
  • Contributed to the development of a positive work environment, fostering strong relationships with colleagues and supervisors.
  • Enhanced departmental collaboration by serving as liaison between accounting department and other business units.

Medical Assistant

Community Bridges Inc.
2021.10 - 2022.09
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
  • Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
  • Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
  • Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
  • Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.

Medical Assistant

SkinScience and Wellness
2021.02 - 2021.07
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
  • Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
  • Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
  • Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
  • Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.

Medical Assistant

Platinum Dermatology Partners
2019.05 - 2020.04
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
  • Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
  • Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
  • Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
  • Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
  • Empowered patients through education on self-management techniques for chronic conditions.

Concierge

Hilton Worldwide Hotels
2013.09 - 2017.09
  • Assisted guests with special needs or requests, demonstrating empathy and understanding in every interaction.
  • Provided exceptional customer service to diverse clientele, fostering an atmosphere of inclusivity and respect.
  • Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
  • Maintained front desk's concierge book to provide visitors with access to relevant local information.
  • Improved overall guest satisfaction by consistently exceeding expectations in all aspects of concierge services.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Maintained detailed knowledge of local attractions, events, and services to better assist guests in making informed decisions.
  • Developed relationships with local businesses to secure discounts and special access for guests.
  • Implemented feedback system for services provided, leading to continuous improvement in service delivery.
  • Provided language translation services as needed, easing communication barriers for international guests.

Engineer

United States Navy, USN
2006.10 - 2008.03
  • Performed Search and Rescue (SAR) operations and responded to both military and civilian ships needing assistance.
  • Completed regular vessel inspections to identify deficiencies and coordinate corrective actions.
  • Took responsibility for ship operations in cases of injury or illness.
  • All duties necessary to maintain safety and ship readiness.

Education

Associate of Arts - Nursing

Maricopa Community Colleges - Glendale Community College, Glendale, AZ
05.2019
  • Dean's List Spring and Fall 2017-2019
  • 3.87 GPA
  • Ranked in Top 6% of class
  • Magna Cum Laude graduate

Gas Turbine Engineering - Gas Turbine Engineering

Basic Engineering Common Core, Great Lakes, IL
07.2007

Mechanical Engineering Requirements to obtain the rating of a Gas Turbine Engineer in the United States Navy.

Certification - Phlebotomy

Aiken Technical College, Graniteville, SC
01.2006

Certification in Phlebotomy

Medical Spanish and Medical Terminology


GED -

Aiken High School, Aiken, SC
2005

Keyboarding and Computer Applications
Business and Accounting
NJROTC, duration of high school

Skills

  • Customer Service
  • Problem-solving abilities
  • Active Listening
  • Critical Thinking
  • Data Entry
  • Computer Proficiency
  • Microsoft Excel
  • Customer Relationship Management (CRM)
  • De-Escalation Techniques
  • Building rapport
  • Multi-line phone talent

Awards and Recognitions

Letter of Commendation from The United States White House for Customer Service (2015)
Letter of Recommendation from The Former Ambassador of Greece in Customer Relations and Service (2016)
Student Commander of NJROTC Drill Team and Color Guard
Civil Air Patrol (CAP) Flight Instruction Training (Cessna 182)

Volunteer Work

2017-Present— Nothing but Love Notes, Honoring Veterans and First Responders
2002- 2011—Relay for life, Susan G Komen Breast Cancer Awareness Walk, March of Dimes
2002-2005 Volunteer, Special Olympics; Aiken High School TMD-PMD Special Needs Assistant
2005—Volunteer Meals on Wheels delivery
2002-2004—Adopt-A-Highway Program, NJROTC

Timeline

Security Supervisor - Abrazo West Campus
2023.10 - 2024.01
Accounting Assistant - Salus Medical
2023.06 - 2023.09
Medical Assistant - Community Bridges Inc.
2021.10 - 2022.09
Medical Assistant - SkinScience and Wellness
2021.02 - 2021.07
Medical Assistant - Platinum Dermatology Partners
2019.05 - 2020.04
Concierge - Hilton Worldwide Hotels
2013.09 - 2017.09
Engineer - United States Navy, USN
2006.10 - 2008.03
Maricopa Community Colleges - Glendale Community College - Associate of Arts, Nursing
Basic Engineering Common Core - Gas Turbine Engineering, Gas Turbine Engineering
Aiken Technical College - Certification, Phlebotomy
Aiken High School - GED,
Sarah Harris