Sarah Hartley
Hayes,VA
Summary
Dynamic Household Manager with proven expertise in financial operations and organizational efficiency. Successfully managed household needs while ensuring exceptional childcare support. Formerly a Purchasing Assistant at CarMax, adept in maintaining relationships with customers and inventory management. Proficient in ICD-10 and HIPAA compliance, combining strong communication skills with a detail-oriented approach to enhance service delivery. Several courses using the cpt codebook and HCPCS Level II. Other coursework included medical insurance and billing laws and procedures.
Overview
14
14
years of professional experience
Work History
Household Manager
Self
03.2012 - Current
- Anticipated the household''s needs and proactively addressed them to minimize disruptions or inconveniences.
- Performed cleaning and organization duties.
- Managed financial operations for household of Number members.
- Tended to childcare responsibilities when necessary with empathy and attentiveness towards each child''s unique needs or interests.
- Scheduled appointments for medical, dental, and self-care needs.
- Managed financial matters for the household, including budgeting, bill payments, and expense tracking.
- Handled various administrative tasks on behalf of the household such as correspondence, document management, and filing systems.
- Enhanced household efficiency by implementing and maintaining organizational systems for daily tasks and activities.
Personal Shopper
Instacart
Yorktown, VA
01.2019 - 01.2023
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Tracked substitutions and informed customers of changes.
- Worked productively with customers to meet order requirements and service expectations.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Purchasing Assistant
CarMax
Newport News Va
01.2012 - 10.2013
- Maintained consistent email communication with stores and suppliers to confirm and track orders and verify price revisions on purchase orders.
- Maintained accurate records of purchases, pricing, and documentation for audit purposes.
- Established and managed supplier and vendor relationships.
- Prepared purchase orders accurately and followed up with suppliers to confirm receipt and delivery schedules.
- Managed inventory levels effectively to prevent stockouts and minimize holding costs.
- Streamlined purchasing processes for increased efficiency and reduced procurement time.
Front Desk Receptionist
State Farm
West Point Va
07.2011 - 01.2012
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Developed strong working relationships with team members, fostering a positive work environment.
- Greeted visitors warmly, creating positive first impression of organization.
Education
Bachelor Of Science - Finance
Christopher Newport University
Newport News, VACertificate - Electronic Health Records And Coding
George Mason University
2024
Skills
- ICD-10 proficiency
- Medical record review
- HIPAA compliance
- Medical terminology expertise
- Insurance coding (ICD-9 and CPT)
- Procedural coding
- Courses in Medical office administration
Timeline
Personal Shopper
Instacart
01.2019 - 01.2023
Household Manager
Self
03.2012 - Current
Purchasing Assistant
CarMax
01.2012 - 10.2013
Front Desk Receptionist
State Farm
07.2011 - 01.2012
Bachelor Of Science - Finance
Christopher Newport University
Certificate - Electronic Health Records And Coding
George Mason University