Sarah Harvey
Learning Support Assistant
Waterlooville,HANTS, UK
Summary
Accomplished professional with over a decade of diverse experience at CYO Summer Camps, enhancing camper supervision and staff management. Expert in curriculum writing and activity planning, I've significantly contributed to program success and personal growth. Skilled in First Aid and CPR, my leadership fosters a safe, engaging environment for youth development.
Overview
9
9
years of professional experience
Work History
Seasonal Camp Director- Camp Hamilton
CYO Summer Camps
2024.06 - 2024.09
- Held Several different titles within the CYO organization within the last decade (2013-2023): Lifeguard, Head Lifeguard, Assistant Director, Waterfront Director and Director.
- Monitored camper behavior during activities, effectively handling discipline situations and encouraging positive behavior.
- Communicated with parents and staff regarding children or program issues.
- Performed staff evaluations and addressed areas for improvement.
- Supervised young campers in recreational activities such as gaga ball, aquatics and crafts.
- Planned and implemented daily activities to encourage campers' personal growth and positive peer relationships.
- Opened and closed facilities and secured building at end of program by locking doors and turning off lights.
- Attended required meetings and training sessions on Safeguarding and Camper Behavior.
- Advised camp management of camper-related issues and helped to formulate targeted resolution plans.
- Aided the training of staff in proper implementation of program systems, familiarizing with camp traditions and verifying basic knowledge of activities.
- Coached and mentored camp counselors and instructors in effective strategies for relating to students and teaching important life skills.
- Answered phones quickly, addressing questions, taking messages and forwarding calls.
- Safeguarded campers, providing general first aid and distributing medication to children as directed.
- Earned First Aid, CPR, AED and Lifeguard certifications with emphasis on children's treatment protocols.
- Offered campers compassionate support for personal and social issues, helping each develop positive skills for dealing with interpersonal conflicts.
Learning Support Assistant
Oaklands Catholic School
2020.10 - 2024.05
- Contributed to annual analysis of Educational Health and Care Plans (EHCP).
- Monitored progress of students and adjusted instructional strategies to meet specific needs more efficiently.
- Complied with policies regarding mandatory reporting, confidentiality and data protection.
- Supported interaction between students during group work activities using guided conversation.
- Supported student learning needs and provided individualized guidance to promote academic goal-achievement.
- Developed and maintained positive, productive relationships with students and families.
- Collaborated with teachers and staff members to evaluate program success and alignment with student needs.
- Led small group sessions to help students review and practice concepts.
- Supported students in the use of technology to enhance their learning.
Customer Service Representative
Domino's Pizza
2017.12 - 2020.10
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Responded to customer requests for products, services, and company information.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Provided primary customer support to internal and external customers.
- Updated account information to maintain customer records.
- Processed customer service orders promptly to increase customer satisfaction.
- Ensured adherence to Health and Safety protocol throughout a shift and at close of the store to enable safe opening of the store the next day.
- Investigated and resolved customer inquiries and complaints quickly.
Youth Worker
Castlerigg Manor, Lancaster Diocese Youth Services
2015.09 - 2017.05
- Managed and led activities promoting growth in mental, emotional, and educational areas.
- Provided guidance and advice to youth, supporting navigation of diverse personal and social issues.
- Developed and implemented range of lessons and resources to motivate young people.
- Supervised youth in residential and community-based programs to minimize risks and offer support.
- Developed and delivered educational workshops to support youth in understanding and navigating real-world experiences.
- Collaborated with parents, teachers and professionals to drive youth program outcomes.
- Organized and facilitated recreational activities to engage youth in positive, team-building experiences.
- Encouraged youth clients to develop own activities and leadership skills through group discussions.
- Completed necessary reports and documentation to maintain thorough records.
Education
Bachelor of Economic And Social Studies BSc(Econ) - International Politics
Aberystwyth University
Aberystwyth, Wales, UK 2012.09 - 2015.06
'A' Levels -
Downside School
Stratton-on-the-Fosse, Somerset, UK 2010.09 - 2012.07
GCSEs -
Oaklands Catholic School
Waterlooville, UK 2005.09 - 2010.07
Skills
- Special education
Group and individual instruction
Student and Young People records management
Staff Management
Activity Planning
First Aid and CPR
Camper supervision
Curriculum writing
Volunteering
I have been Lead Programmer for my parish youth confirmation programme for 4 cycles (1 cycle every 2 years). The responsibilities of this role include coordinating dates for the programming around school breaks and parish events, arranging other volunteers and ensuring consistent coverage from them. Within this programme I also create, organize and run a residential weekend away for the youth and volunteers. This includes liaising with the location to which we are headed and ensuring that our programme can run smoothly whilst we are there with a variety of activities including but not limited too videos, craft activities and group walks.
Timeline
Seasonal Camp Director- Camp Hamilton
CYO Summer Camps
2024.06 - 2024.09
Learning Support Assistant
Oaklands Catholic School
2020.10 - 2024.05
Customer Service Representative
Domino's Pizza
2017.12 - 2020.10
Youth Worker
Castlerigg Manor, Lancaster Diocese Youth Services
2015.09 - 2017.05
'A' Levels -
Downside School
2010.09 - 2012.07
GCSEs -
Oaklands Catholic School
2005.09 - 2010.07
Bachelor of Economic And Social Studies BSc(Econ) - International Politics
Aberystwyth University
2012.09 - 2015.06
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