Summary
Overview
Work History
Education
Skills
Timeline
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Sarah Hayes

Aragon,GA

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

11
11
years of professional experience

Work History

Resident Assistant

Melonie Shirkley
04.2023 - Current
  • Supported residents during meal times, assisting with feeding and promoting proper nutrition.
  • Collaborated with healthcare professionals to provide comprehensive care for residents, resulting in improved health outcomes.
  • Increased resident independence by aiding with mobility exercises and daily activities.
  • Assisted residents in managing medications, ensuring proper dosages and adherence to schedules.
  • Provided emotional support for residents during difficult transitions or personal challenges, enhancing overall mental wellbeing.
  • Developed strong relationships with family members, providing regular updates on resident progress and addressing concerns as needed.

Team Leader Manager

Tractor Supply Company
10.2021 - 10.2023
  • Implemented company policies and procedures for professional, cohesive customer care.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Built strong relationships with customers through positive attitude and attentive response.

Residential Living Assistant

Jennifer Jones
07.2020 - 10.2021
  • Assisted patients in completing daily routines of care and activities such as, dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Scheduled and accompanied clients to medical appointments.
  • Ran errands for patients, did shopping, and picked up other necessities.
  • Remained alert to problems or health issues of clients and competently responded.

Patient Care Assistant

Jimmy Parker
06.2013 - 06.2020
  • Coordinated and processed personnel files and medical records.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Upheld confidentiality requirements and regulatory compliance guidelines.

Education

GED -

Georgia Northwestern Technical College
Rome, GA
05.2010

Skills

  • Leadership and Supervision
  • Confidential Records Management
  • Relationship Development
  • Team Relationships
  • Customer Loyalty
  • Behavior Identification
  • Social Media Platforms
  • Problem-Solving
  • Supporting Daily Living Needs
  • Verbal and Written Communication
  • Accountable and Reliable
  • Flexibility and Adaptability
  • Follow Written Instructions

Timeline

Resident Assistant

Melonie Shirkley
04.2023 - Current

Team Leader Manager

Tractor Supply Company
10.2021 - 10.2023

Residential Living Assistant

Jennifer Jones
07.2020 - 10.2021

Patient Care Assistant

Jimmy Parker
06.2013 - 06.2020

GED -

Georgia Northwestern Technical College

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Sarah Hayes