Sarah Hayward-Savage

• Sort samples brought by couriers, delivering to correct locations
• Load automation appropriate samples onto the track
• Retrieve and problem solve specimen rejected by automation line

• Ensured accurate data entry by meticulously reviewing patient information and test requests.
• Carefully inventoried all received specimen
• Maintained organized work environment to help promote efficiency
• Prepared processed samples for shipment to testing facility.

• Catalogued samples and assigned analyses into laboratory interface system.
• Reached out to clients, project managers and other laboratory personnel with anomalies.
• Tracked samples from receipt to disposal through multiple pivot tables and Google forms.

• Operated cash register, collected payments and provided correct change.

• Waited on customers, provided them with quick and accurate service.

• Balanced safe, counted drawer totals as well as processed refunds.

• Resolved customer complaints.