Sarah Heine

* Addressed challenging behaviors through de-escalation techniques and positive reinforcement strategies, showing a commitment to best practices.

* Developed trusting relationships with clients by providing emotional support during difficult times, reflecting empathy and sensitivity.

* Provided compassionate care and support to individuals with disabilities, demonstrating strong communication and interpersonal skills.

* Collaborated closely with families or guardians of clients when necessary, exemplifying team spirit.

* Maintained accurate records of all services provided to clients.

* Responded quickly to emergency situations by following established protocols, illustrating effective decision-making capabilities.

* Ensured that all services provided met established standards of quality care by regularly assessing program effectiveness, emphasizing quality assurance.

* Coordinated referrals for additional services when appropriate, showcasing resourcefulness.

Reference

Michelle Wright - The Company of Rockhouse

Manager Previous Employer

(512) 635-7428

Michelle-wright@rockhouses.org