Sarah Hess
Temecula,CA
Summary
Experienced server with high standards and strong track record of delivering exceptional dining experiences. Skilled in customer service, order accuracy, and multitasking in fast-paced environments. Known for effective teamwork, adaptability, and maintaining a positive attitude even during peak hours. Thrives in a fast-paced, high-volume environment.
Overview
2026
2026
years of professional experience
Work History
Server
Texas Roadhouse
07.2024 - Current
- Served in a fast-paced, lively environment.
- Maintained a positive attitude during periods of high stress.
- Been #1 in upselling multiple times.
- Used Aloha POS to submit orders accurately
- Served in a very team-orientated staff, running others food and helping each other continuously
Server
Carlee's Bar and Grill
08.2021 - 07.2024
- Worked efficiently in a very high volume, fast-paced bar and grill
- Used Square and Toast POS to take orders
- Maintained knowledge of an extensive, 125 item menu
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Built rapport with guests to enhance their dining experience and encourage return visits.
- Maintained cleanliness of tables, dishes, and bathrooms.
Buildings and Grounds Attendant
San Diego Zoo
01.2018 - 2021
- Dealt tactfully and courteously with the public.
- Kept all assigned areas clean, sanitary, safe, and orderly.
- Maintained cleanliness of tools, equipment, and vehicles.
Waitress
Back Alley Grill
2015 - 2017
- Provided excellent customer service to patrons.
- Took orders for both the kitchen and bar in a timely fashion.
- Maintained cleanliness of tables, dishes, and bathrooms.
Education
High School Diploma -
San Marcos High School
San Marcos, CASkills
- Proficient in Toast POS
- Proficient in Aloha POS
- Proficient in Square POS
- Strong multitasking
- Upselling
- High volume dining
- Team collaboration
Timeline
Server
Texas Roadhouse
07.2024 - Current
Server
Carlee's Bar and Grill
08.2021 - 07.2024
Buildings and Grounds Attendant
San Diego Zoo
01.2018 - 2021
Waitress
Back Alley Grill
2015 - 2017
High School Diploma -
San Marcos High School