Sarah Hickernell
Toledo,OH
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Interim Director of Development
Toledo Museum of Art
04.2024 - Current
- Collaborated with cross-functional teams to align programmatic objectives with funding priorities for maximum impact.
- Managed budgets, forecasts, and financial reporting to ensure responsible allocation of resources toward mission-critical initiatives.
- Led organizational change initiatives that resulted in enhanced business operations and increased employee engagement levels.
Development Operations Manager
Toledo Museum of Art
11.2021 - 03.2024
- Mentored junior team members, fostering a culture of shared knowledge and technical skill growth within the department.
- Spearheaded process improvements, resulting in increased productivity and reduced operational costs.
- Optimized data quality through rigorous validation and cleansing procedures.
Interim Executive Director
Owens Community College Foundation
11.2020 - Current
- Guided staff through periods of organizational change, maintaining morale and engagement during transitions.
- Oversaw financial management, ensuring fiscal responsibility and long-term sustainability for the organization.
- Built relationships with donors, government officials and other organizations to secure funding and support for organization.
Director of Resource Development
Girl Scouts Carolinas Peaks to Piedmont
01.2016 - 10.2020
- Fostered a culture of philanthropy within the organization, instilling staff members with an appreciation for the importance of donor relations and resource development efforts.
- Planned and coordinated special events and fundraising activities throughout year, enlisting support from staff, board members and volunteers.
- Wrote funding requests and grant applications to obtain additional funds for operating needs.
Non-Profit Consultant
Independent Contractor
06.2015 - 06.2017
- Evaluated existing systems to identify areas for improvement, recommending changes that led to significant performance enhancements.
- Delivered training sessions on new systems, tools, and processes to internal staff for improved productivity.
- Developed impactful fundraising strategies to maximize donations and meet fundraising goals.
Fundraising Consultant
Blackbaud, Inc.
04.2010 - 06.2015
- Assisted in the creation of comprehensive documentation for internal use as well as for client-facing materials related to system implementation or troubleshooting guidelines.
- Streamlined workflow by automating manual tasks and integrating software solutions.
- Designed complete solution architecture tailored to specific end-user needs.
Education
M.B.A. - Master Business Administration – Concentration Project Management
American InterContinental University
Schaumburg, ILB.I.T. - Bachelor of Information Technology – Concentration Computer Forensics
American InterContinental University
Schaumburg, ILSkills
- Operational Efficiency
- Staff Management
- Operations Management
- Strategic planning and execution
- KPI Tracking
- Data Analysis
- Data Management
- Database Maintenance
- Budget Development
- Project Management
Certification
- BCRE-Pro - Blackbaud Certified Raiser’s Edge Professional
- CEET - Certified Ethical Emerging Technologist Professional Certificate
Continuingeducation
- Operations Management Certificate, Cornell University
- Leading Sustainable Community Transformation Specialization, University of Colorado Boulder
- Effective Altruism, Princeton University
- Designing the Organization Certificate, University of Illinois Urbana-Champaign
Timeline
Interim Director of Development
Toledo Museum of Art
04.2024 - Current
Development Operations Manager
Toledo Museum of Art
11.2021 - 03.2024
Interim Executive Director
Owens Community College Foundation
11.2020 - Current
Director of Resource Development
Girl Scouts Carolinas Peaks to Piedmont
01.2016 - 10.2020
Non-Profit Consultant
Independent Contractor
06.2015 - 06.2017
Fundraising Consultant
Blackbaud, Inc.
04.2010 - 06.2015
B.I.T. - Bachelor of Information Technology – Concentration Computer Forensics
American InterContinental University
- BCRE-Pro - Blackbaud Certified Raiser’s Edge Professional
- CEET - Certified Ethical Emerging Technologist Professional Certificate
M.B.A. - Master Business Administration – Concentration Project Management
American InterContinental University
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