Sarah Hicks
Oklahoma City,OK
Summary
Detail-oriented Senior Underwriter with demonstrated success in commercial lines property-casualty insurance businesses. Excellent business and industry awareness and understanding of industry trends impacting business growth and opportunity. Works creatively in fast-paced environment to maintain demanding timelines. Dedicated professional successful at handling numerous clients and difficult individuals. Focused on attending to various customer needs with history achieving and exceeding expectations. Expert salesperson and team leader. Demonstrated ability to lead teams towards common goals while maintaining focus on bottom line results.
Overview
12
12
years of professional experience
Work History
C&P Producer and Account Manager
Dynasty Insurance Group
Choctaw, OK
10.2024 - Current
- Assessed customer risk levels and recommended appropriate coverage options.
- Prepared documents such as applications, endorsements, renewals, cancellations, or other forms required by law or company procedures.
- Gathered detailed information from customers prior to offering quotes or making recommendations.
- Educated customers on the importance of maintaining adequate insurance coverage.
Senior Underwriter
National American Insurance Company
Chandler, OK
09.2018 - 06.2024
- Maintained renewal book over $10M in premium
- Reviewed hundreds of new business submissions annually to determine if the risks were acceptable and adhered to company standards
- Analyzed risks to determine appropriate rates, coverages, and exclusions as necessary
- Provided insurance coverage in compliance with regulatory rules throughout the US with an emphasis in OK, TX, KS, LA, AR, NE
- Established effective communication and positive relationships with producers and CSRs
- Monitored, reviewed, and mentored team of two underwriting associates
Underwriting Associate
National American Insurance Company
Chandler, OK
02.2013 - 09.2018
- Prepared submissions and renewals for review by underwriters and upper management
- Maintained and serviced existing accounts
- Developed rapport with CSRs and producers to provide quality customer service
Education
Property And Casualty License
Oklahoma Insurance Department
Oklahoma City, OK11-2024
Bachelor of Science - Multidisciplinary Studies - Emphasis in Health
University of Oklahoma
Norman, OK05-2012
Skills
- Managing risk
- Building strong relationships
- Analyzing data
- Quoting and pricing policies
- Loss Prevention
- Negotiation proficiency
- Training and mentoring
- Microsoft office
- Relationship building
Timeline
C&P Producer and Account Manager
Dynasty Insurance Group
10.2024 - Current
Senior Underwriter
National American Insurance Company
09.2018 - 06.2024
Underwriting Associate
National American Insurance Company
02.2013 - 09.2018
Property And Casualty License
Oklahoma Insurance Department
Bachelor of Science - Multidisciplinary Studies - Emphasis in Health
University of Oklahoma