Sarah Hicks
Herrin,IL
Summary
Talented Truck Driver with good route planning, payment handling and customer service skills. Offering 11 years of experience and basic maintenance knowledge. Performance-driven and detail-oriented with methodical approach to following through on every need.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Truck Driver
Troublefree Transports
08.2023 - 10.2025
- Operated with safety and skill to avoid accidents and delays.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.
- Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety or cargo integrity.
- Dropped and hooked trailers and changed configuration of equipment.
- Proactively communicated with dispatch teams regarding any changes or updates affecting scheduled pick-ups or deliveries, ensuring that all parties were kept informed.
- Enhanced customer satisfaction by maintaining open communication with clients during pickups and deliveries.
- Achieved high levels of customer satisfaction through professional interaction with clients at pickup and delivery points, representing the company positively at all times.
- Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Obtained necessary permits and licenses to operate various commercial vehicles legally.
- Facilitated loading and unloading processes by working closely with warehouse personnel, minimizing wait times at docks.
- Safeguarded cargo integrity by regularly checking load securement during transport and promptly addressing any issues that arose.
- Utilized GPS technology and mapping software effectively to identify the most efficient driving routes consistently throughout assignments.
Truck Driver
C.R. England
09.2014 - 10.2023
- Operated with safety and skill to avoid accidents and delays.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.
- Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety or cargo integrity.
- Dropped and hooked trailers and changed configuration of equipment.
- Proactively communicated with dispatch teams regarding any changes or updates affecting scheduled pick-ups or deliveries, ensuring that all parties were kept informed.
- Enhanced customer satisfaction by maintaining open communication with clients during pickups and deliveries.
- Achieved high levels of customer satisfaction through professional interaction with clients at pickup and delivery points, representing the company positively at all times.
- Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
Medical Billing and Coding Specialist (Remote)
Alere Health
11.2010 - 10.2014
- Managed high volumes of medical records efficiently while maintaining strict attention to detail during the coding process.
- Reviewed outpatient records and interpreted documentation to identify diagnoses and procedures.
- Ensured accuracy in coding through regular audits, identifying discrepancies and areas for improvement.
- Maintained strict confidentiality in accordance with HIPAA regulations, ensuring secure storage and handling of sensitive patient information.
- Optimized revenue cycle management by accurately assigning codes for diagnoses and procedures according to established guidelines.
- Provided timely feedback on coder performance metrics, helping individuals meet organizational goals related to accuracy and productivity.
- Reduced error rates in medical billing by maintaining thorough knowledge of insurance regulations and guidelines.
- Maintained up-to-date knowledge on industry changes, attending training sessions and workshops regularly.
Education
Associate of Applied Science - Medical Insurance Billing And Coding
Everest College US
San Angelo, TX11-2010
Skills
- Safe driving
- Strong work ethic
- Self-motivation and discipline
- Safe driving practices
- Class A commercial Driver's license
- Excellent Customer Service Skills
- Attention to detail
- Transportation safety
- Dependable and reliable
Certification
- Medical Insurance Training - 2009-2010
- Medical Billing and Coding License - 2010-2014
- Class A CDL License - 2014 to current
Timeline
Truck Driver
Troublefree Transports
08.2023 - 10.2025
Truck Driver
C.R. England
09.2014 - 10.2023
Medical Billing and Coding Specialist (Remote)
Alere Health
11.2010 - 10.2014
Associate of Applied Science - Medical Insurance Billing And Coding
Everest College US
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