Sarah Hill

• Handled billing tasks efficiently and accurately, ensuring smooth financial operations for the legal team.
• Created spreadsheets to track client progress and document billable hours.
• Communicated pertinent information to clients via phone, email, and mail.
• Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
• Completed electronic filings, initiated billing statements, and managed firm administrative matters.

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Excellent communication skills, both verbal and written.
• Skilled at working independently and collaboratively in a team environment.
• Organized and detail-oriented with a strong work ethic.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
• Played games, worked on puzzles, and read books to young children.
• Organized and cleaned home after activities by picking up toys and straightening up play room.
• Prepared meals and snacks for children based on dietary guidelines.
• Assisted with light housekeeping duties as well as running errands.
• Administered basic first-aid and medication in emergency situations.
• Maintained entire family's schedule and organized events.
• Handled incoming mail, bills and invoices and completed appropriate actions.
• Coordinated appointments with medical professionals.
• Identified needs and coordinated plans for travel and out-of-town functions.
• Completed household tasks by assisting with laundry, housekeeping and grocery shopping.
• Volunteers at school for all 3 Kids.
• Dugout mom for kids baseball team and the North Brandon community with cleaning up the park donating signs and banners.
• Developed and implemented activities to improve all three kids quality of life.
• Assisted my children with physical therapy exercises.
• Supported children in play activities, meals, and snacks, hygiene and socialization.

• Provided attentive service, regularly checking in on guests to ensure their needs were met.
• Managed cash transactions accurately, ensuring proper handling of payments and tips.
• Developed strong relationships with regular guests, creating personalized experiences that encouraged loyalty.
• Demonstrated flexibility in scheduling availability, working various shifts including weekends, holidays, and late nights based on business needs.
• Elevated customer satisfaction by promptly addressing any concerns or special requests.
• Set the stage for memorable events by skillfully preparing table settings and event spaces according to client specifications.
• Streamlined operations by adhering to established policies and procedures regarding opening and closing duties, contributing to an efficient work environment.
• Played a key role in staff training, sharing knowledge of drink recipes and service techniques with newly-hired team members to ensure consistently high-quality customer experiences.
• Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
• Served high customer volumes during special events, nights, and weekends.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
• Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
• Helped management plan and serve bar menu exceeding customer expectations.
• Supported successful events with meticulous venue setup, ensuring proper layout and equipment availability.
• Contributed to the development of memorable event themes, enhancing the overall aesthetic appeal and atmosphere.
• Coordinated schedules and timelines for events.
• Managed event logistics and operations.
• Trained and supervised event staff to complete tasks on time.
• Managed administrative logistics of events planning, event booking, and event promotions.
• Supported senior leadership by developing status reports on activities related to planning, scheduling, cancellation, inquiries, resourcing, risk mitigation, and proposal development for various events.

• Provided attentive service, regularly checking in on guests to ensure their needs were met.
• Managed cash transactions accurately, ensuring proper handling of payments and tips.
• Demonstrated flexibility in scheduling availability, working various shifts including weekends, holidays, and late nights based on business needs.
• Enhanced customer experience by efficiently taking and delivering drink orders, providing excellent service.
• Collaborated with bartenders to ensure timely preparation of drinks for efficient service.
• Boosted beverage sales through strategic upselling techniques and promoting daily specials.
• Maintained accuracy and efficiency when processing sales transactions.
• Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
• Determined customer preferences to suggest appropriate cocktails and increase sales.
• Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
• Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
• Checked guests' identification before serving alcoholic beverages.
• Printed dining checks with total due, collected payment and offered receipts to complete transactions.
• Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.

• Recognized for top sales performance

•. Achieving highest number of meetings secured for cold calling into Fortune

•. Resulting in selection of an incentive trip to head quarter office in Cambridge, England UK

• Increased customer satisfaction by addressing and resolving complaints in a timely manner.
• Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
• Enhanced company reputation by providing exceptional customer service and support.
• Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
• Communicated with clients and customers to gather, provide and share updated information on products and services.
• Consistently exceeded quarterly sales targets by effectively leveraging existing networks while also developing new leads through targeted prospecting efforts.
• Collaborated with team members to achieve monthly sales targets.
• Collected, arranged, and input information into database system.
• Generated reports detailing findings and recommendations.
• Gathered, organized and input information into digital database.
• Updated job knowledge by participating in educational opportunities, reading professional publications, and maintaining personal networks.

• Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
• Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
• Facilitated timely resolution of legal matters by preparing and organizing essential documents.
• Delivered exceptional service to clients by assisting them with routine needs like obtaining copies of pertinent records or directing them to appropriate resources when needed.
• Supported attorneys in achieving favorable outcomes through thorough research and analysis of complex legal issues.
• Communicated pertinent information to clients via phone, email, and mail.