Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sarah Hill

Lyndonville

Summary

Dynamic administrative professional with a proven track record at the Town of Royalton, excelling in customer satisfaction and database entry. Recognized for enhancing office organization and streamlining processes, while effectively managing inquiries with patience. Skilled in document management and maintaining confidentiality, ensuring smooth operations and positive client relationships.

Experienced with maintaining accurate records and handling various office tasks efficiently. Utilizes attention to detail to manage daily administrative duties. Knowledge of office software and document management systems, ensuring effective support for team operations.


Overview

2026
2026
years of professional experience

Work History

Water Clerk

Town of Royalton
02.2022 - Current
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
  • Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
  • Improved customer satisfaction by promptly answering inquiries and providing accurate information.
  • Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
  • Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
  • Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
  • Enhanced office organization with regular maintenance of files, records, and supplies inventory.

Support Staff Member

Monsignor Carr Institute
2019 - 05.2022
  • Greeted visitors professionally, directing them appropriately and ensuring a positive first impression of the organization.
  • Answered telephone and assisted callers by providing information or directing to appropriate employee.
  • Provided administrative support for various departments, contributing to the smooth operation of the organization.
  • Resolved customer inquiries with patience and empathy, fostering positive relationships with clients.
  • Communicated with clients on behalf of staff to relay messages and information.
  • Enhanced customer satisfaction by providing efficient and timely support to clients.
  • Assisted in training new staff members on company procedures and practices enabling their smooth integration into the workplace environment.
  • Assisted in managing schedules, coordinating meetings, and maintaining calendars for optimal time management.
  • Streamlined office processes for improved workflow and increased productivity.
  • Handled confidential information with discretion and ensured its secure storage according to company policies.
  • Resolved customer complaints with diplomatic and courteous communication.
  • Managed office supplies inventory, ensuring that necessary materials were always available for staff use.

Education

No Degree - Graphic Design

Full Sail University
Orlando, FL

High School Diploma -

University High School
Orlando, FL
05-2009

Skills

  • Telephone etiquette
  • Administrative support & tasks
  • Database entry
  • File/ Document management
  • Mail handling & processing
  • Schedule and calendar management
  • Verbal and writing communication
  • Multitasking Abilities
  • Flexible and adaptable
  • Microsoft office
  • Data entry
  • Creative thinking

Timeline

Water Clerk

Town of Royalton
02.2022 - Current

Support Staff Member

Monsignor Carr Institute
2019 - 05.2022

No Degree - Graphic Design

Full Sail University

High School Diploma -

University High School

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