Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sarah Histed

Davison,MI

Summary

Performance-oriented Sales Leader offering exceptional record of achievement over 7-year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities.

Overview

9
9
years of professional experience

Work History

Manager of Sales and Production

GNC Live Well
09.2018 - 09.2023
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Managed production processes for optimal efficiency, reducing costs and improving product quality.
  • Evaluated employee performance regularly through goal-setting exercises, one-on-one meetings, and constructive feedback sessions that fostered professional growth within the team.
  • Implemented targeted sales campaigns that generated significant revenue increases and expanded the company''s customer base, cementing its position as a market leader in its sector.
  • Led a team of sales representatives to exceed quarterly targets, resulting in increased market share.
  • Developed and maintained key client relationships, ensuring long-term business partnerships and repeat customers.
  • Increased sales revenue by implementing innovative marketing strategies and building strong customer relationships.
  • Streamlined inventory management systems, reducing waste and improving order fulfillment rates.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Demonstrated products to show potential customers benefits and advantages and encourage purchases.
  • Organized promotional events and interacted with community to increase sales volume.

Store Manager

Lifestyles Hot Spring Spas
11.2014 - 10.2016
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Completed point of sale opening and closing procedures.
  • Maximized sales by creating innovative visual merchandising displays and store layouts.
  • Underwent extensive training in water chemistry in order to perform water tests as well as educate customers for the efficiency and safety of their pools and hot tubs.

Routing Coordinator

C & L Ward Bros.
04.2014 - 10.2014
  • Streamlined communication between dispatchers, drivers, and customers for improved service quality.
  • Optimized routing efficiency by analyzing and adjusting transportation routes to minimize costs and delivery times.
  • Managed schedules of the sales team, service team and project managers.
  • Once a sale was complete, responsible for setting job install date, totaling costs as well as linking customers with a project manager and a project coordinator.
  • Ordered satellite pictometry reports of roofing leads


Education

Bachelor in Human Services - Human Services

University of Detroit Mercy
Detroit, MI
05-2007

Associate of Arts - Human Services

Baker College
Flint, MI
03-2005

Skills

  • Operations management
  • Sales team training
  • Verbal and written communication
  • Positive and upbeat
  • Data entry
  • Active listening
  • Critical thinking
  • Complaint resolution
  • Professional telephone demeanor
  • Call management
  • Paperwork processing
  • Coordination

Timeline

Manager of Sales and Production

GNC Live Well
09.2018 - 09.2023

Store Manager

Lifestyles Hot Spring Spas
11.2014 - 10.2016

Routing Coordinator

C & L Ward Bros.
04.2014 - 10.2014

Bachelor in Human Services - Human Services

University of Detroit Mercy

Associate of Arts - Human Services

Baker College

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