SARAH HOLCOMB
Westerville,OH
Summary
Area Manager successful at operating in high-volume, fast-paced environment. Skilled in leading teams to exceed productivity, quality and safety targets. Superior communication and collaboration abilities demonstrated over 20 years of management performance. Strong problem-solver using data analysis to improve team performance. Dedicated to streamlining operations to decrease costs and increase productivity and quality. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
23
23
years of professional experience
Work History
Area Manager II
Amazon
06.2020 - Current
- People centric leader responsible for motivating, mentoring and managing team of 100+
- Identify and drive continuous improvement projects in quality, productivity and sustainability
- Manage and develop succession plan to provide growth and opportunity for area assistants and associates motivated by career growth
- Improve overall efficiency by identifying areas in need of improvement and implementing necessary changes
Store Manager
Soft Surroundings
09.2017 - 05.2020
- Managed all aspects of women's specialty retail store including sales and operations
- Improved customer satisfaction through staff training in customer service and product knowledge
- Strong emphasis on excellent customer service
- Coordinated the overall supervision, recruiting, hiring and training of staff to ensure sales and customer service goals are exceeded
- Managed inventory, cash control and loss prevention
General Manager
Orvis
09.2012 - 09.2017
- Launched new store location in New York City; recruited, hired and trained staff new to company
- Directed day to day operations of new retail location charged with aggressive financial growth and delivery of outstanding customer service
- Accountable for all training and performance management
- Supportied sales team by modeling delivery of company standards of selling and service
- Provided relevant feedback to ensure continuous development of team members
- Managed all operational, visual, customer service and HR functions for staff of fifteen
- Built sales and management staff to deliver maximum sales and service expectations
- Transferred to launch new Orvis location in Columbus, OH
General Manager
Talbots
02.2001 - 02.2012
- Managed five different Talbots locations ranging from one million to five million dollars in annual sales
- Restored two under-performing locations to profitability within one year
- Trained and developed assistant managers to be promoted to Store Manager, also trained and developed sales associates at several locations to be assistant managers
- Consistently achieved highest profitability in the district
- Maintained and supported staff during long term organizational change with minimal employee turnover
- Recognized for excellent merchandising skills.
- Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
Education
Bachelor of Arts - History
University of Kentucky
Skills
- Leadership
- Communication
- Relationship Building and Management
- Team Management
- Problem-Solving
- Data Analysis
- Safety Compliance
- Customer Focus
Tel
732.773.7692
Timeline
Area Manager II
Amazon
06.2020 - Current
Store Manager
Soft Surroundings
09.2017 - 05.2020
General Manager
Orvis
09.2012 - 09.2017
General Manager
Talbots
02.2001 - 02.2012
Bachelor of Arts - History
University of Kentucky
Similar Profiles
Harmanjot KaurHarmanjot Kaur
Warehouse Worker at AmazonWarehouse Worker at Amazon
Nicholas JimenezNicholas Jimenez
Environmental Health and Safety at AmazonEnvironmental Health and Safety at Amazon
Filippo CervettoFilippo Cervetto
Retail Vendor Manager at AmazonRetail Vendor Manager at Amazon
Laura MataLaura Mata
Fulfillment Associate at AmazonFulfillment Associate at Amazon
Ella StoutElla Stout
Lifeguard at Upper Albany West PoolLifeguard at Upper Albany West Pool