Sarah Hollis
Geneva,OH
Summary
Dynamic Nurse Manager with a proven track record, excelling in staff supervision and quality improvement initiatives. Adept at implementing corrective actions and fostering team development, I enhance patient care through critical thinking and effective communication, ensuring compliance and optimal outcomes in a fast-paced healthcare environment.
Experienced with leadership and managing nursing teams to enhance patient care. Utilizes effective healthcare protocols to drive positive patient outcomes. Knowledge of staff training, development, and problem-solving in dynamic healthcare environments.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Nurse Manager
Mapleview Country Villa
06.2025 - Current
- Participated in staff meetings to keep team informed of departmental changes and provide opportunities for nurses to share ideas and concerns.
- Developed and implemented quality improvement initiatives to provide best possible patient care and identify and address areas of concern.
- Ensured regulatory compliance by maintaining accurate records and staying up-to-date on industry standards.
- Served as a key point of contact between nursing staff, physicians, administration, and other healthcare professionals.
- Monitored clinical outcomes closely, identifying areas for improvement and implementing corrective actions.
- Conducted performance evaluations and provided constructive feedback to support professional growth of nursing staff members.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Collaborated with interdisciplinary teams to develop individualized care plans for patients with complex needs.
Registered Nurse
Skyridge Medical Center
10.2023 - 06.2025
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
- Served as a preceptor for nursing students during their clinical rotations, providing valuable real-world experience and guidance to foster professional growth.
- Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
Registered Nurse Traveler
Saint Anthony Hospital
08.2022 - 10.2023
- Enhanced patient satisfaction through effective communication and compassionate care.
- Established trust with diverse patient populations, employing cultural sensitivity when delivering culturally competent nursing care.
- Promoted patient advocacy, ensuring all patients received appropriate care and resources.
- Conducted comprehensive assessments, identifying changes in condition requiring intervention or escalation of care.
- Responded efficiently to critical situations, applying life-saving interventions under pressure while maintaining composure.
- Managed complex medical conditions such as diabetes or heart failure using advanced clinical skills gained from continuing education courses.
- Educated patients on disease management strategies, empowering them to make informed decisions about their health.
- Maintained a safe and hygienic environment for patients through strict adherence to infection control protocols.
- Administered medications and treatment to patients and monitored responses.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Educated family members and caregivers on patient care instructions.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
Registered Nurse Traveler
TriPoint Medical Center
02.2022 - 08.2022
- Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
- Promoted a culture of safety within the healthcare facility by participating in quality improvement initiatives, identifying potential hazards, and advocating for best practices in nursing care delivery.
- Provided support for patients'' families during difficult medical decisions or end-of-life care, serving as a liaison between the healthcare team and loved ones.
- Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
- Facilitated patient transitions between different levels of care, ensuring continuity of services and minimizing disruptions in treatment plans.
- Streamlined medication administration processes for increased safety and accuracy during busy shifts.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Managed patients recovering from medical or surgical procedures.
- Evaluated patient histories, complaints, and current symptoms.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Monitored patient reactions after administering medications and IV therapies.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
Director of Nursing
Concord Village
12.2021 - 02.2022
- Participated in management team meetings to discuss resident status, census changes, and resident complaints or concerns.
- Oversaw and approved recruitment, hiring and orientation of new nursing staff.
- Ensured regulatory compliance by staying current on industry standards and updating policies accordingly.
- Monitored and evaluated nursing staff performance, providing feedback and guidance to support standards of care.
- Built and maintained positive working relationships with physicians and staff to support seamless healthcare operations.
- Performed rounds to observe care and interview staff, residents, and families.
- Streamlined nursing operations by optimizing staffing schedules, resource allocation, and workflow processes.
- Developed positive employee relations, incentives, and recognition programs to promote teamwork and mutual respect.
- Collaborated with interdisciplinary teams to develop comprehensive care plans for patients with complex needs.
- Collaborated with staff, management, and external groups to coordinate patient care.
- Worked closely administration to develop and implement best practices to improve patient outcomes.
- Established and monitored infection control programs to provide safe, sanitary environment to prevent transmission of disease and infection.
- Facilitated continuing education and training programs to drive staff competency and professional development.
- Identified department issues to recommend corrective actions.
Director of Nursing
Kirtland Rehabilitation and Care
06.2021 - 12.2021
- Enhanced staff performance by conducting regular evaluations, providing constructive feedback, and offering tailored professional development opportunities.
- Promoted a culture of safety by enforcing compliance with infection control policies and procedures.
- Managed budgets effectively, identifying cost-saving measures while maintaining high-quality patient care standards.
- Led quality improvement projects aimed at enhancing clinical outcomes through data-driven analysis and targeted interventions.
- Developed strong relationships with community partners to facilitate continuity of care for patients transitioning between healthcare settings.
- Prepared and reviewed infection control surveillance reports to identify trends and develop effective actions to control and prevent infections.
- Conducted regular risk assessments within the department to identify areas of potential vulnerability and implement corrective actions where necessary.
- Implemented interdisciplinary rounding practices to streamline communication among healthcare providers involved in patient care.
- Increased patient satisfaction scores by fostering a compassionate and supportive environment within the nursing department.
- Collaborated with interdisciplinary teams to create comprehensive care plans for patients.
Registered Nurse Traveler
Fransiscan Healthcare
10.2020 - 06.2021
- Facilitated seamless transitions between shifts through thorough handover reportings and clear communication among healthcare team members.
- Administered medications safely and accurately, minimizing adverse reactions or errors.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
- Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
- Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
- Equipped patients with tools and knowledge needed for speedy and sustained recovery.
- Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
- Enhanced patient satisfaction through effective communication and compassionate care.
Director of Nursing
Warren Nursing and Rehab
11.2016 - 10.2020
- Championed initiatives focused on improving workplace diversity to foster an inclusive environment that respects the cultural backgrounds of staff members and patients alike.
- Championed a culture of continuous learning by promoting professional development opportunities for nursing staff, including in-house training programs, conferences, workshops, and online resources.
- Contributed to organizational strategic planning efforts by providing insights on nursing best practices, workforce development issues, and healthcare trends affecting service delivery models.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
- Ensured regulatory compliance by staying current on industry standards and updating policies accordingly.
- Monitored and evaluated nursing staff performance, providing feedback and guidance to support standards of care.
- Built and maintained positive working relationships with physicians and staff to support seamless healthcare operations.
- Performed rounds to observe care and interview staff, residents, and families.
- Streamlined nursing operations by optimizing staffing schedules, resource allocation, and workflow processes.
- Developed positive employee relations, incentives, and recognition programs to promote teamwork and mutual respect.
Registered Nurse
Heartland of Mentor
02.2013 - 11.2016
- Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
- Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Educated family members and caregivers on patient care instructions.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
Correctional Registered Nurse
MTC Medical
08.2010 - 02.2013
- Conducted ongoing evaluations of inmate needs, adjusting care plans accordingly for improved health outcomes.
- Increased patient satisfaction through empathetic listening and addressing inmate concerns in a timely manner.
- Participated in ongoing professional development opportunities, staying current on best practices and nursing innovations for application within the correctional healthcare setting.
- Streamlined medication administration processes, ensuring timely and accurate delivery to patients.
- Upheld ethical nursing standards in all interactions with patients, colleagues, corrections officers, and other stakeholders within the correctional setting.
- Demonstrated cultural competence while working with diverse populations, facilitating trust-building between staff members and inmates from various backgrounds.
- Contributed to overall facility security by reporting suspicious behaviors or potential threats promptly and accurately.
- Managed emergency situations effectively, performing life-saving interventions as necessary.
- Provided critical health education to inmates, empowering them to make informed decisions about their wellbeing.
Education
Associate of Applied Science - Nursing
Kent State University
Ashtabula, OH05-2010
Skills
- Staff supervision
- Quality improvement
- Critical thinking
- Department management
- Staff development
- Performance improvement
- Budget planning
- Compliance oversight
- Corrective action implementation
- Medical administration
- Multitasking and organization
- Nursing assignments
- Nursing team oversight
- Multidisciplinary care coordination
Certification
- ACLS American Heart Association (03/2027)
- BLS American Heart Association (01/2027)
- NIHSS American Heart Association (11/2025)
Timeline
Nurse Manager
Mapleview Country Villa
06.2025 - Current
Registered Nurse
Skyridge Medical Center
10.2023 - 06.2025
Registered Nurse Traveler
Saint Anthony Hospital
08.2022 - 10.2023
Registered Nurse Traveler
TriPoint Medical Center
02.2022 - 08.2022
Director of Nursing
Concord Village
12.2021 - 02.2022
Director of Nursing
Kirtland Rehabilitation and Care
06.2021 - 12.2021
Registered Nurse Traveler
Fransiscan Healthcare
10.2020 - 06.2021
Director of Nursing
Warren Nursing and Rehab
11.2016 - 10.2020
Registered Nurse
Heartland of Mentor
02.2013 - 11.2016
Correctional Registered Nurse
MTC Medical
08.2010 - 02.2013
Associate of Applied Science - Nursing
Kent State University
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