Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
Receptionist

Sarah Holzemer

Student
Callisburg,TX

Summary

Strong work ethic and self-motivated; background in mixology and bartending; good listening and communication skills; able to follow company policies/procedures; basic Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams.

Overview

16
16
years of professional experience

Work History

Owner

No Worries Vaction
10.2021 - Current
  • Advertising an all-inclusive vacation to four different countries
  • Accounts receivable, travel agent, and customer service.


  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Advertised products and services online, social media and through traditional campaigns to target ideal consumers.
  • Promoted business via social media to generate leads and maximize brand identity.

appointment setter

Quality water solutions
08.2022 - 12.2022
  • Used a CRM program to track leads and finalize appointments for a residential full house water filtration system
  • Screened potential customers to determine interest and requirements for products and services of company.
  • This was a door-to-door position.
  • Set appointments with salespeople and potential customers.
  • Acted as first point of contact and set appointments for prospective clients.

Table Games Supervisor and Table Games Dealer

Choctaw casino and resort
03.2020 - 10.2021


  • Job Description: Established and maintained banks and table limits for each game; supervised the distribution of comps to players; Communicated with management or other staff to resolve problems;
  • Recorded and issued receipts for financial transactions;
  • Watched closely to catch errors and notified surveillance of irregularities.
  • Interacted with guests to promote positive atmosphere by greeting with friendly tone and wishing good luck.
  • Trained employees in procedures, compliance standards and strategies for accomplishing objectives.
  • Monitored chips purchases, table inventories and player win ratios.
  • Eliminated customer service issues by quickly resolving disputes and correcting problems.
  • Performed paperwork required for monetary transactions.
  • Established and maintained banks and table bet limits for each supervised game.
  • Supervised distribution of complimentary meals, rooms and other discounted bonuses.

Production Associate Auto Lines

Tesla
07.2018 - 02.2020
  • Robotics programming logistics; responsible for training new production associates; followed all procedures from the instruction manual and maintained company standards of high production;
  • Used equipment properly to avoid workplace hazards or injuries.
  • Safely operated hand and power tools to complete repetitive tasks.
  • Prepared materials for assembly work to keep workflows running smoothly.
  • Inspected final products to assess compliance with quality standards and established tolerances.
  • Organized work to meet demanding production goals.

Receptionist & Office Manager’s Personal Assistant

The Auto & Tire Doctor
06.2017 - 07.2018
  • Invoice data entry and accounts payable; maintained a professional presentation of the front desk/reception area; distributed faxes and mail in a timely manner;
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Corresponded with clients through email, telephone, or postal mail.
  • Maintained confidentiality of information regarding clients and company.

Duel Rate Supervisor

Boomtown Casino
11.2016 - 06.2017
  • Identified and supplied information to supervising personnel about suspected violators.
  • Managed wagers from customers to credit or debit funds according to gaming outcomes.
  • Resolved minor technical problems with gaming machines.
  • Maximized operational efficiency and productivity collaborating with Boomtown departments.

Duel Rate

Silver Legacy Casino
06.2016 - 11.2016
  • Adhered to policies and delivered friendly, clean, fast and safe guest services to positively impact guest experience.
  • Monitored assigned game areas for cleanliness and safety and rectified or notified superiors of concerns.
  • Maintained game transactions accurately and thoroughly according to company policies and procedures.
  • Acted as salesperson, sold skill games to guests and verbally and non-verbally enticed gameplay.
  • Attended required games, dealing and other training to keep skills fresh and increase customer satisfaction.

Table Games Assistant Shift Manager

Hardrock Casino
03.2016 - 06.2016
  • Organized and controlled 5 blackjack and poker tournaments every month.
  • Coordinated staff schedules, rotations and breaks.
  • Addressed customer behavior or complaints head-on to maintain smooth and professional operations.
  • Interpreted and enforced rules for gameplay and betting limits.
  • Checked on staff regularly and adjusted workflows, assignments and schedules to stay ahead of expected demand.

Table Games Pit Manager

Winstar World Casino
05.2010 - 03.2016


  • Coordinated staff schedules, rotations and breaks.
  • Addressed customer behavior or complaints head-on to maintain smooth and professional operations.
  • Interpreted and enforced rules for gameplay and betting limits.
  • Maintained customer loyalty to casino with expert and immediate handling of complaints.
  • Checked on staff regularly and adjusted workflows, assignments and schedules to stay ahead of expected demand.
  • Monitored gaming operations continuously to check on dealers and players.

Table Games Dealer

Winstar
04.2008 - 03.2009
  • Handled and shuffled cards and playing pieces to maintain game integrity.
  • Maintained fast game pace by handling chips, cards, money, and gaming equipment efficiently.
  • Learned and followed company procedures to maintain consistency and standards.
  • Managed chips and money transactions with attention to detail to prevent fraud.
  • Answered players questions and resolved disputes to provide excellent customer service.
  • Created enjoyable atmosphere for players by engaging patrons in positive and entertaining conversation.

Education

No Degree - Studing Data Analytics And Computer Data Sicence

Edx Harvard Online
Cambridge
08.2028

Certification - Robotics Programing

University of Nevada - Reno
Reynard, NV
06.2019

Skills

  • Administrative Oversight
  • Budget Administration
  • Business Management
  • KPI Management
  • Regulatory Compliance
  • Cost Reduction
  • Verbal and Written Communication
  • Profit and Loss Analysis
  • Hiring and Staffing
  • Business Development

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Quote

Every problem is a gift—without problems we would not grow.
Tony Robbins

Timeline

appointment setter

Quality water solutions
08.2022 - 12.2022

Owner

No Worries Vaction
10.2021 - Current

Table Games Supervisor and Table Games Dealer

Choctaw casino and resort
03.2020 - 10.2021

Production Associate Auto Lines

Tesla
07.2018 - 02.2020

Receptionist & Office Manager’s Personal Assistant

The Auto & Tire Doctor
06.2017 - 07.2018

Duel Rate Supervisor

Boomtown Casino
11.2016 - 06.2017

Duel Rate

Silver Legacy Casino
06.2016 - 11.2016

Table Games Assistant Shift Manager

Hardrock Casino
03.2016 - 06.2016

Table Games Pit Manager

Winstar World Casino
05.2010 - 03.2016

Table Games Dealer

Winstar
04.2008 - 03.2009

No Degree - Studing Data Analytics And Computer Data Sicence

Edx Harvard Online

Certification - Robotics Programing

University of Nevada - Reno

Similar Profiles

CREATE PROFILE
Sarah HolzemerStudent